Convert chatbot lead captures into new CRM contacts

When a visitor provides contact details during a chat in Atllas, automatically create or update their contact profile and log the activity in Follow Up Boss.

Try:

See all Atllas + Follow Up Boss integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Atllas Explore Atllas →

Triggers

New conversation started

Fires when a new chat or conversation begins in Atllas.

Lead captured in chat

Fires when Atllas captures a lead during a conversation.

Conversation handed off

Fires when Atllas escalates a conversation to a human.

Actions

Send a message

Sends a message to a user through Atllas.

Generate an answer

Asks Atllas a question against its knowledge base and returns the answer.

Summarize a conversation

Uses Atllas to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an Atllas conversation.

Follow Up Boss Explore Follow Up Boss →

Triggers

New contact or lead

Fires when a new contact or lead is added to Follow Up Boss.

Contact updated

Fires when a field on a contact changes in Follow Up Boss.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in Follow Up Boss.

Deal won

Fires when a deal is marked won in Follow Up Boss.

Actions

Create or update contact

Creates or updates a contact in Follow Up Boss.

Create deal

Creates a new deal in Follow Up Boss.

Update record stage

Moves a deal or record to a new stage in Follow Up Boss.

Log activity

Logs a call, email, or note against a record in Follow Up Boss.

Open deal opportunities after chatbot handoffs When an AI chatbot handoff occurs in Atllas, automatically create a new sales deal in Follow Up Boss so account executives can take over seamless follow-up. See details

Send personalized AI chatbot messages when deal stages change When a lead moves to a specific deal stage in Follow Up Boss, automatically instruct Atllas to send a targeted follow-up or answer prospective buyer questions. See details

See all Atllas + Follow Up Boss integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Convert chatbot lead captures into new CRM contacts” between Atllas and Follow Up Boss?

Yes — describe it in the box above and Knit's Integrations Agent researches Atllas and Follow Up Boss's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting a chatbot to my CRM benefit my sales team?

Leads gathered by Atllas are immediately passed to Follow Up Boss as updated contacts or sales opportunities, giving reps rich context without manual data entry.

Can chatbot conversations automatically update existing sales deals?

Yes, when a conversation is handed off or finished in Atllas, details and interaction logs can automatically update contact profiles or deal stages in Follow Up Boss.