Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in Autocalls, automatically log the activity on the contact's record in Kommo.

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See all Autocalls + Kommo integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Autocalls Explore Autocalls →

Triggers

New inbound SMS

Fires when a new text message is received in Autocalls.

New call

Fires when a new call comes in or out through Autocalls.

Missed call

Fires when a call is missed in Autocalls.

Call recording ready

Fires when a call recording finishes processing in Autocalls.

Actions

Send an SMS or MMS

Sends a text message through Autocalls.

Place an outbound call

Starts an outbound call via Autocalls.

Create or update a contact

Creates or updates a contact in Autocalls.

Send a voice message

Sends a recorded voice message via Autocalls.

Kommo Explore Kommo →

Triggers

New contact or lead

Fires when a new contact or lead is added to Kommo.

Contact updated

Fires when a field on a contact changes in Kommo.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in Kommo.

Deal won

Fires when a deal is marked won in Kommo.

Actions

Create or update contact

Creates or updates a contact in Kommo.

Create deal

Creates a new deal in Kommo.

Update record stage

Moves a deal or record to a new stage in Kommo.

Log activity

Logs a call, email, or note against a record in Kommo.

Send text messages to newly created leads When a new lead is created in Kommo, automatically send a welcome SMS via Autocalls to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in Kommo, send an automated SMS via Autocalls to confirm details with the client. See details

See all Autocalls + Kommo integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between Autocalls and Kommo?

Yes — describe it in the box above and Knit's Integrations Agent researches Autocalls and Kommo's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Kommo and Autocalls help track phone communications?

Inbound calls, text messages, and missed calls handled in Autocalls can automatically log activities or update lead profiles directly inside Kommo.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in Kommo can prompt Autocalls to send an automated SMS confirmation or message to the client.