Autotask UpKeep

Autotask + UpKeep Integrations

Put Autotask + UpKeep to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Autotask and UpKeep below — describe the exact one you want above and the Agent builds it on demand.

Autotask + UpKeep When a new work order is created in UpKeep, generate a service ticket in Autotask.
Generate project tasks when deals are won When a deal is won in Autotask, automatically create a project task in UpKeep to kick off client onboarding. See details
Update CRM deal stages when project tasks complete When a milestone task is completed in UpKeep, automatically update the deal stage in Autotask to keep sales reps informed. See details
Log activity in CRM when task comments are added When a comment is added to a client task in UpKeep, automatically log the activity in Autotask on the customer record. See details

Browse the full workflow library →

Looking to achieve something else with Autotask and UpKeep?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Autotask and UpKeep

Everything Autotask and UpKeep can do inside a workflow — the triggers that start one and the actions that run when it fires.

Autotask Explore Autotask →

An IT business management platform that combines professional services automation, ticketing, resource scheduling, and customer management.

Triggers
New Company

Triggers when a new company is found.

New Company "To Do" Event

Trigger when a new "To Do" event is added to a company.

New Configuration Item

Triggers when a new configuration item is found.

New Contact

Triggers when a new contact is found. Note: This trigger requires webhook creation permissions. See here on how to enable for your Zapier integration user.

New Invoice

Triggers when a new invoice is found.

New Ticket

Triggers when a new ticket is found.

Actions
Create Company

Creates a company.

Create Company To-Do

Creates a new Company To-Do.

Create Contact

Creates a contact.

Create Ticket

Creates a ticket.

Create Ticket Note

Creates a ticket note.

Create Expense Report

Creates a new expense report.

UpKeep Explore UpKeep →

UpKeep is a mobile maintenance management platform for creating work orders, managing assets, and scheduling facility maintenance.

Triggers
New Purchase Order

Triggers when a new purchase order is created.

New Request

Triggers when a new request is created.

New Work Order

Triggers when a new work order is created.

Purchase Order Status Change

Triggers when a status changes on a purchase order.

Request Approved

Triggers when a request is approved.

Work Order Status Change

Triggers when a status changes on a work order.

Actions
Create Purchase Order

Creates new purchase order.

Create Request

Creates a new request.

Create Work Order

Creates new work order.

Update Purchase Order

Updates purchase order.

API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Enterprise-grade security

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Autotask + UpKeep

Is there a pre-built Autotask + UpKeep automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Autotask and UpKeep's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Autotask or UpKeep connector?

No. The Agent works whether or not Autotask or UpKeep already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting UpKeep and Autotask help sales and delivery teams?

It bridges revenue and fulfillment, automatically converting won deals into project work and keeping sales reps updated on project status.

Can deal changes in Autotask automatically spin up project tasks?

Yes, when a deal is won or changes stages in Autotask, you can instantly create initial project tasks in UpKeep.

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