Azure OpenAI + WhatsApp Business Integrations, Built by an AI Agent
Put Azure OpenAI + WhatsApp Business to work with AI and enterprise-grade automation
Learn more about Azure OpenAI integrations or talk to a human
4.9/5 on G2·
Google for Startups Accelerator
Workflows you can build between Azure OpenAI and WhatsApp Business
See the kind of workflows teams build with Azure OpenAI and WhatsApp Business below — describe the exact one you want above and the Agent builds it on demand.
Summarize call recordings automatically
When a new call recording becomes available in WhatsApp Business, pass the transcript to Azure OpenAI to extract key takeaways and summary points.
See details
Send urgent text alerts on failed model runs
When a model run fails in Azure OpenAI, instantly send a text message via WhatsApp Business to notify the engineering team.
See details
Auto-reply to inbound text messages with AI
When an incoming text message arrives in WhatsApp Business, use Azure OpenAI to generate an intelligent answer and send it back to the customer.
See details
Browse the full workflow library →
Looking to achieve something else with Azure OpenAI and WhatsApp Business?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Azure OpenAI and WhatsApp Business
Everything Azure OpenAI and WhatsApp Business can do inside a workflow — the triggers that start one and the actions that run when it fires.
Azure OpenAI Explore Azure OpenAI →
A cloud service providing enterprise access to OpenAI's advanced language models with built-in security and compliance controls.
ActionsSends a message to an assistant and generates a response. Optionally saves the message history for a continuous conversation, and supports multi-step orchestration. Powered by the Assistants API.
Sends a chat message and generates a response. Optionally saves chat history, and no memory or tool support. Powered by the Chat Completions API.
Generate vector embeddings from text using Azure OpenAI embedding models.
Sends a message and generates a response with memory and tool support, but no orchestration. Powered by the Responses API .
WhatsApp Business Explore WhatsApp Business →
A messaging platform designed for businesses to communicate with customers through chat, automated replies, and updates.
TriggersTriggers when a message you sent changes status (sent, delivered, read, or failed).
Triggers when a customer sends a message to your WhatsApp Business phone number. Note: the test step shows a static placeholder record because WhatsApp's API does not expose message history. Real messages will only appear in Zap runs after the Zap is turned on and a customer sends a new message.
Send a freeform text message to a WhatsApp user. Can only be sent within 24 hours of the recipient's last message to you. Important: A successful response does NOT guarantee delivery. Use the "Message Status Updated" trigger to track delivery status.
Send a media message (document, image, video, or audio) to a WhatsApp user. Can only be sent within 24 hours of the recipient's last message to you. Important: A successful response does NOT guarantee delivery. Use the "Message Status Updated" trigger to track delivery status.
Sends a template message to a WhatsApp user.
Other AI Models apps on Knit
Explore more AI Models integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Anthropic (Claude)
Anthropic (Claude) is an artificial intelligence platform and AI assistant designed to process text, analyze information, and assist with complex tasks.
AssemblyAI
AssemblyAI is an artificial intelligence speech recognition platform offering transcription, audio intelligence, and speech-to-text API models.
Claude
Anthropic Claude is an artificial intelligence language model designed to perform conversational reasoning, text generation, and complex data analysis tasks.
Cohere AI
Cohere AI provides large language models and natural language processing tools for building custom artificial intelligence applications.
Deepgram
An AI speech recognition and transcription API platform that converts spoken audio into structured text in real time.
DeepSeek
DeepSeek is an artificial intelligence platform that provides advanced open-source language models for reasoning, coding, and text generation.
Eden AI
An API aggregator platform that connects multiple artificial intelligence engines for speech, vision, and natural language processing.
FlowiseAI
An open-source visual tool for building and customizing large language model workflows and AI agent applications.
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
2Chat
2Chat is a messaging integration platform that enables e-commerce brands to connect WhatsApp accounts to business systems for automated customer support.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
8x8
8x8 is a cloud communications platform providing voice calling, video conferencing, team messaging, and contact center capabilities.
Abby Connect
Abby Connect is a virtual receptionist and answering service that manages incoming customer phone calls and live website chats.
Adversus Dialer
Adversus Dialer is a cloud-based predictive dialer and contact center platform designed to automate outbound telemarketing calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Azure OpenAI + WhatsApp Business
Is there a pre-built Azure OpenAI + WhatsApp Business automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Azure OpenAI and WhatsApp Business's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Azure OpenAI or WhatsApp Business connector?
No. The Agent works whether or not Azure OpenAI or WhatsApp Business already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How can AI enhance automated SMS responses?
When customers text your business, Azure OpenAI can process the incoming message, extract key insights, or generate an intelligent reply, which WhatsApp Business then sends directly back to the customer.
Can I get text alerts when an AI job encounters an error?
Yes, whenever a run fails in Azure OpenAI, an automated alert can be dispatched through WhatsApp Business so your team can investigate immediately.