B2Chat Chatbase

B2Chat + Chatbase Integrations

Put B2Chat + Chatbase to work with AI and enterprise-grade automation

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See the kind of workflows teams build with B2Chat and Chatbase below — describe the exact one you want above and the Agent builds it on demand.

B2Chat + Chatbase Pass incoming B2Chat conversations to Chatbase AI bot for automated responses.
Post chat conversation summaries into team channels When an AI conversation is handed off in Chatbase, generate a summary and send a channel message in B2Chat so human agents have full context. See details
Alert team members when new leads are captured in chat When a new lead is captured by the chatbot in Chatbase, send a direct message in B2Chat to notify account reps instantly. See details
Generate AI answers when mentioned in team messages When a user is mentioned in a message in B2Chat, send that input to Chatbase to automatically generate an answer. See details

Browse the full workflow library →

Looking to achieve something else with B2Chat and Chatbase?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for B2Chat and Chatbase

Everything B2Chat and Chatbase can do inside a workflow — the triggers that start one and the actions that run when it fires.

B2Chat Explore B2Chat →

B2Chat is a multi-channel messaging platform that consolidates customer conversations from live chat and instant messaging into one platform.

Actions
Add Contact

Add a contact to B2Chat console

Send WhatsApp Message

Send a WhatsApp message using the B2Chat Broadcast API

Chatbase Explore Chatbase →

An AI chatbot builder that allows users to create custom chatbots trained on their own data.

Knit's Integrations Agent builds Chatbase's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against Chatbase's API.

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FAQ

Common questions about B2Chat + Chatbase

Is there a pre-built B2Chat + Chatbase automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches B2Chat and Chatbase's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built B2Chat or Chatbase connector?

No. The Agent works whether or not B2Chat or Chatbase already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does Chatbase notify human teams in B2Chat during chat handoffs?

When an AI chatbot hands off a conversation in Chatbase, a detailed message with conversation summaries is posted to a human team channel in B2Chat.

Can team channels prompt AI bots to generate quick answers?

Yes, when a new message or mention occurs in B2Chat, Chatbase can process the query and automatically generate an intelligent answer.

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