Basin + Gorgias Integrations
Put Basin + Gorgias to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Basin and Gorgias
See the kind of workflows teams build with Basin and Gorgias below — describe the exact one you want above and the Agent builds it on demand.
Basin + Gorgias
When a new form submission occurs in Basin, automatically open a support ticket in Gorgias.
Generate support tickets from form responses
When a customer submits a web form in Basin, automatically create a detailed support ticket in Gorgias for team review.
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Add respondents to follow-up surveys when tickets close
When a ticket status is updated to resolved in Gorgias, add the customer as a respondent in Basin to send a satisfaction survey.
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Attach survey updates as comments on open tickets
When a customer updates an existing survey response in Basin, automatically post the new feedback as a comment on their ticket in Gorgias.
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Browse the full workflow library →
Looking to achieve something else with Basin and Gorgias?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Basin and Gorgias
Everything Basin and Gorgias can do inside a workflow — the triggers that start one and the actions that run when it fires.
Basin Explore Basin →
A form backend service that collects form submissions from static websites without requiring server-side code.
TriggersTriggers when your form receives a submission.
Gorgias Explore Gorgias →
An e-commerce helpdesk platform that unifies customer support channels into a single dashboard for online merchants.
Knit's Integrations Agent builds Gorgias's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against Gorgias's API.
Other Forms & Surveys apps on Knit
Explore more Forms & Surveys integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
123FormBuilder
A versatile web form creation tool that allows users to build custom online forms, surveys, and workflows without coding.
4screens
An interactive content creation platform that lets users build custom surveys, polls, quizzes, and online forms.
97Display
97Display is a website builder and lead generation platform designed specifically for martial arts schools and fitness businesses.
AbcSubmit
AbcSubmit is online form builder software designed to build web forms, surveys, and payment forms.
AdPage
AdPage is a digital marketing platform for building high-converting landing pages, interactive quizzes, and lead generation forms.
Agolix
Agolix is an online assessment and survey creation tool used to generate customized quizzes, tests, and automated reports.
AidaForm
AidaForm is online form builder software used to create web forms, surveys, and order forms.
Alchemer
An enterprise survey and customer feedback platform for gathering, analyzing, and acting on operational and customer data.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Basin + Gorgias
Is there a pre-built Basin + Gorgias automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Basin and Gorgias's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Basin or Gorgias connector?
No. The Agent works whether or not Basin or Gorgias already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How are survey responses transferred into support tickets?
Submitting a completed survey in Basin automatically creates a new ticket in Gorgias containing all the respondent's answers.
Can ticket updates prompt custom survey distributions?
When a ticket status changes in Gorgias, you can automatically add the customer as a respondent in Basin to collect feedback.