Baton Gainsight

Baton + Gainsight Integrations

Put Baton + Gainsight to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Baton and Gainsight below — describe the exact one you want above and the Agent builds it on demand.

Baton + Gainsight When new projects reach milestone statuses in Baton, update customer success metrics in Gainsight. See details
Generate project tasks when deals are won When a deal is won in Gainsight, automatically create a project task in Baton to kick off client onboarding. See details
Log activity in CRM when task comments are added When a comment is added to a client task in Baton, automatically log the activity in Gainsight on the customer record. See details

Browse the full workflow library →

Looking to achieve something else with Baton and Gainsight?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Baton and Gainsight

Everything Baton and Gainsight can do inside a workflow — the triggers that start one and the actions that run when it fires.

Baton Explore Baton →

Baton is an implementation management platform designed to streamline and automate complex client onboarding projects and implementation workflows.

Triggers
New Projects Based on Status

Triggers when a project appears under certain status.

Templates

Triggers when a new template is created

Actions
Create Project

Creates a Project on Baton

Gainsight Explore Gainsight →

A customer success software platform that helps businesses drive product adoption, prevent churn, and increase expansion revenue.

Actions
Add Activity to Timeline

Saves a Single Activity to a Timeline

Create or Update Company

Allows the user to dynamically populate all fields and create/update a company

Upsert Person

Allows the user to create/update a person with dynamic input fields

Create or Update Custom Object

Create or Update Custom Objects

Save New Activity

This API helps you save an Activity to Timeline.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Baton + Gainsight

Is there a pre-built Baton + Gainsight automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Baton and Gainsight's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Baton or Gainsight connector?

No. The Agent works whether or not Baton or Gainsight already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Baton and Gainsight help sales and delivery teams?

It bridges revenue and fulfillment, automatically converting won deals into project work and keeping sales reps updated on project status.

Can deal changes in Gainsight automatically spin up project tasks?

Yes, when a deal is won or changes stages in Gainsight, you can instantly create initial project tasks in Baton.

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