Log activity in CRM when task comments are added
When a comment is added to a client task in Baton, automatically log the activity in Totango on the customer record.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Baton Explore Baton →
TriggersFires when a new task or card is created in Baton.
Fires when a task in Baton is marked complete.
Fires when a task's due date in Baton is coming up.
Fires when a comment is added to a task in Baton.
Creates a new task in Baton.
Updates a task's status or assignee in Baton.
Posts a comment on a task in Baton.
Moves a task in Baton to a different board or list.
Totango Explore Totango →
TriggersFires when a new lead or contact is created in Totango.
Fires when a deal moves to a new stage in Totango.
Fires when a deal is marked won in Totango.
Fires when a field on a contact changes in Totango.
Creates or updates a contact in Totango.
Creates a new deal in Totango.
Moves a deal to a new stage in Totango.
Logs a call, email, or note against a record in Totango.
More Baton + Totango workflows
Generate project tasks when deals are won
When a deal is won in Totango, automatically create a project task in Baton to kick off client onboarding.
See details
Update CRM deal stages when project tasks complete
When a milestone task is completed in Baton, automatically update the deal stage in Totango to keep sales reps informed.
See details
See all Baton + Totango integrations → · Browse the full workflow library →
Common questions
Can Knit build “Log activity in CRM when task comments are added” between Baton and Totango?
Yes — describe it in the box above and Knit's Integrations Agent researches Baton and Totango's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Baton and Totango help sales and delivery teams?
It bridges revenue and fulfillment, automatically converting won deals into project work and keeping sales reps updated on project status.
Can deal changes in Totango automatically spin up project tasks?
Yes, when a deal is won or changes stages in Totango, you can instantly create initial project tasks in Baton.