Create customer profiles from incoming phone calls
When a new call or text arrives in EZ Texting, automatically create or update a customer record in Bokun so scheduling details are ready to go.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Bokun Explore Bokun →
TriggersFires when a new booking or appointment is made in Bokun.
Fires when a booking in Bokun is changed or canceled.
Fires when a new customer books for the first time in Bokun.
Creates a new booking or appointment in Bokun.
Cancels or moves a booking in Bokun.
Creates or updates a customer record in Bokun.
Adds a booking from Bokun to a connected calendar.
EZ Texting Explore EZ Texting →
TriggersFires when a new text message is received in EZ Texting.
Fires when a new call comes in or out through EZ Texting.
Fires when a call is missed in EZ Texting.
Fires when a call recording finishes processing in EZ Texting.
Sends a text message through EZ Texting.
Starts an outbound call via EZ Texting.
Creates or updates a contact in EZ Texting.
Sends a recorded voice message via EZ Texting.
More Bokun + EZ Texting workflows
Send text confirmation for new client appointments
When a customer makes a new booking in Bokun, automatically send a personalized SMS confirmation from EZ Texting to reduce no-shows.
See details
Notify clients by SMS when appointments are rescheduled or canceled
When an appointment status changes in Bokun, send an automated text message from EZ Texting so the client is immediately updated.
See details
See all Bokun + EZ Texting integrations → · Browse the full workflow library →
Common questions
Can Knit build “Create customer profiles from incoming phone calls” between Bokun and EZ Texting?
Yes — describe it in the box above and Knit's Integrations Agent researches Bokun and EZ Texting's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can I send text message confirmations when an appointment is booked?
Yes, whenever a client completes a booking in Bokun, an automated SMS notification can be sent via EZ Texting instantly.
What happens if a call is missed while managing client schedules?
You can set up a workflow where a missed call in EZ Texting creates or updates a customer record in Bokun to follow up and schedule a call back.