Turn social media feedback into engineering issues

When a customer leaves a comment or mention in Manychat, automatically create an issue in BotPenguin so your engineering team can track bug reports.

Try:

See all BotPenguin + Manychat integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

BotPenguin Explore BotPenguin →

Triggers

New issue captured

Fires when a new error or issue is captured in BotPenguin.

Issue status changed

Fires when an issue's status changes in BotPenguin.

Deployment tracked

Fires when a new deployment is tracked in BotPenguin.

Actions

Create issue

Creates or updates an issue in BotPenguin.

Assign issue

Assigns an issue in BotPenguin to a teammate.

Resolve issue

Resolves or mutes an issue in BotPenguin.

Manychat Explore Manychat →

Triggers

New post published

Fires when a scheduled post goes live in Manychat.

Post failed to publish

Fires when a post fails to publish in Manychat.

New mention or comment

Fires when your brand is mentioned or a post gets a comment in Manychat.

Actions

Create or schedule a post

Creates a post in Manychat or adds it to the schedule.

Add a post to the queue

Adds a post to the publishing queue in Manychat.

Reply to a comment

Posts a reply to a comment in Manychat.

Announce new software deployments on social media When a successful code deployment is tracked in BotPenguin, automatically queue a new status post in Manychat to inform your audience. See details

Create technical tasks when social posts fail to publish When a post fails to publish in Manychat, automatically create and assign an issue in BotPenguin so developers can investigate the error. See details

See all BotPenguin + Manychat integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Turn social media feedback into engineering issues” between BotPenguin and Manychat?

Yes — describe it in the box above and Knit's Integrations Agent researches BotPenguin and Manychat's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How can BotPenguin help address social media comments from Manychat?

When users post complaints or report bugs on social media in Manychat, an issue is automatically created in BotPenguin so developers can investigate right away.

Can technical deployment events in BotPenguin send updates to Manychat?

Yes, tracking a successful product release or deployment in BotPenguin can automatically queue or publish announcement posts on Manychat.