Update customer records based on updated form details

When a form response is updated in Formdesk, automatically update the matching customer details in Braintree to keep billing information accurate.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Braintree Explore Braintree →

Triggers

New customer

Fires when a new customer is created in Braintree.

Subscription canceled

Fires when a subscription is canceled in Braintree.

New invoice generated

Fires when a new invoice is generated in Braintree.

Payment failed

Fires when a payment attempt fails in Braintree.

Actions

Create customer

Creates a new customer in Braintree.

Create subscription

Creates a new subscription in Braintree.

Cancel subscription

Cancels an existing subscription in Braintree.

Update customer

Updates a customer's billing details in Braintree.

Formdesk Explore Formdesk →

Triggers

New form response

Fires when a form is submitted in Formdesk.

Survey completed

Fires when a respondent finishes a survey in Formdesk.

Response updated

Fires when an existing response is edited in Formdesk.

Actions

Create or update form

Creates or updates a form or survey in Formdesk.

Retrieve a response

Looks up a specific form response in Formdesk.

Add a respondent

Adds a respondent or contact to a form in Formdesk.

Create subscribers from sign-up form responses When a customer submits a registration form in Formdesk, automatically create a new customer and subscription profile in Braintree. See details

Send exit surveys when subscriptions are canceled When a subscription is canceled in Braintree, automatically add the customer as a respondent in Formdesk to collect exit feedback. See details

See all Braintree + Formdesk integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Update customer records based on updated form details” between Braintree and Formdesk?

Yes — describe it in the box above and Knit's Integrations Agent researches Braintree and Formdesk's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Formdesk and Braintree streamline subscription workflows?

Form entries in Formdesk can automatically create subscribers in Braintree, while subscription changes in Braintree can initiate automated survey outreach.

Can survey responses update existing subscriber records?

Yes, when a customer submits or updates information in Formdesk, their contact and billing profile in Braintree can update automatically.