Turn social media mentions into team follow-up tasks
When a new mention or comment is detected in Buffer, create a task in Workast so team members can investigate and reply.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Buffer Explore Buffer →
TriggersFires when a scheduled post goes live in Buffer.
Fires when a post fails to publish in Buffer.
Fires when your brand is mentioned or a post gets a comment in Buffer.
Creates a post in Buffer or adds it to the schedule.
Adds a post to the publishing queue in Buffer.
Posts a reply to a comment in Buffer.
Workast Explore Workast →
TriggersFires when a new task or card is created in Workast.
Fires when a task in Workast is marked complete.
Fires when a task's due date in Workast is coming up.
Fires when a comment is added to a task in Workast.
Creates a new task in Workast.
Updates a task's status or assignee in Workast.
Posts a comment on a task in Workast.
Moves a task in Workast to a different board or list.
More Buffer + Workast workflows
Schedule social posts from completed content tasks
When a social post task is marked complete in Workast, add the approved copy to the publishing queue in Buffer.
See details
Alert project boards when posts fail to publish
When a scheduled post fails to publish in Buffer, create an urgent task in Workast to alert the social media manager.
See details
See all Buffer + Workast integrations → · Browse the full workflow library →
Common questions
Can Knit build “Turn social media mentions into team follow-up tasks” between Buffer and Workast?
Yes — describe it in the box above and Knit's Integrations Agent researches Buffer and Workast's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can completed content tasks in Workast be published to Buffer?
Yes, marking social content tasks as complete in Workast can automatically queue or schedule the draft post in Buffer.
How can audience interactions on Buffer create work for team members in Workast?
When new comments or brand mentions appear in Buffer, automated tasks can be added in Workast so team members can review and respond.