Send customer feedback surveys on closed deals

When a deal is marked won in Business App, automatically add the customer as a respondent in Jotform to gather post-sale feedback.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Business App Explore Business App →

Triggers

New lead created

Fires when a new lead or contact is created in Business App.

Deal stage changed

Fires when a deal moves to a new stage in Business App.

Deal won

Fires when a deal is marked won in Business App.

Contact updated

Fires when a field on a contact changes in Business App.

Actions

Create or update contact

Creates or updates a contact in Business App.

Create deal

Creates a new deal in Business App.

Update deal stage

Moves a deal to a new stage in Business App.

Log activity

Logs a call, email, or note against a record in Business App.

Jotform Explore Jotform →

Triggers

New form response

Fires when a form is submitted in Jotform.

Survey completed

Fires when a respondent finishes a survey in Jotform.

Response updated

Fires when an existing response is edited in Jotform.

Actions

Create or update form

Creates or updates a form or survey in Jotform.

Retrieve a response

Looks up a specific form response in Jotform.

Add a respondent

Adds a respondent or contact to a form in Jotform.

Convert form responses into CRM contacts When a prospect submits a new form response in Jotform, automatically create or update their contact profile in Business App. See details

Log survey feedback directly to CRM activity logs When a customer completes a survey in Jotform, automatically log the activity under their profile in Business App so reps see customer sentiment. See details

See all Business App + Jotform integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send customer feedback surveys on closed deals” between Business App and Jotform?

Yes — describe it in the box above and Knit's Integrations Agent researches Business App and Jotform's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can form submissions automatically create deals in Business App?

Yes, inbound responses from Jotform can instantly generate new lead records or deals in Business App without manual data entry.

Can I send survey invitations based on deal updates in Business App?

Yes, when a deal is won or updated in Business App, you can automatically add the contact as a respondent in Jotform to collect feedback.