Call Assist + Microsoft Outlook Integrations
Put Call Assist + Microsoft Outlook to work with AI and enterprise-grade automation
Learn more about Call Assist integrations or talk to a human
4.9/5 on G2·
Google for Startups Accelerator
Workflows you can build between Call Assist and Microsoft Outlook
See the kind of workflows teams build with Call Assist and Microsoft Outlook below — describe the exact one you want above and the Agent builds it on demand.
Call Assist + Microsoft Outlook
When a lead is updated or tagged in Call Assist, update the contact in Microsoft Outlook.
Send SMS alerts when emails bounce
When an urgent email bounces in Microsoft Outlook, automatically send a text message via Call Assist to request updated contact details.
See details
Send email summaries for missed phone calls
When a call is missed in Call Assist, send an email alert in Microsoft Outlook so your team can quickly follow up.
See details
Create draft follow-up emails when text messages arrive
When a customer sends a new inbound text in Call Assist, automatically create a labeled email draft in Microsoft Outlook for formal response.
See details
Browse the full workflow library →
Looking to achieve something else with Call Assist and Microsoft Outlook?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Call Assist and Microsoft Outlook
Everything Call Assist and Microsoft Outlook can do inside a workflow — the triggers that start one and the actions that run when it fires.
Call Assist Explore Call Assist →
Call Assist is a telecommunications tool that routes incoming calls, manages virtual phone numbers, and handles voice messages.
TriggersTriggers when a call has been made to a Lead and the call completes.
Triggers when a lead has been updated.
Finds an existing Lead
Calls a Lead and plays your recorded message or a Team connecting the agent to the lead.
Schedules a Call to a Team or Lead at a specified time.
Creates a new lead if it does not exist. Updates a Lead if it exists.
Microsoft Outlook Explore Microsoft Outlook →
Microsoft Outlook is a personal information manager that integrates email, calendar, contact management, and task scheduling features.
TriggersTriggers at a specified time before an event in your calendar starts.
Triggers when an event is cancelled.
Triggers when an organizer cancels an event, for which the connected user is an attendee, on the selected calendar. In contrast to the instant Cancelled Calendar Event, this trigger also works with shared and delegated calendars.
Triggers when there is a new attachment.
Triggers when a new event is created in your calendar.
Triggers when a new contact is added to your account
Adds attendees to a calendar event.
Sets the categories applied to an email.
Adds a user to a distribution list or group. Only available in Microsoft 365 Business accounts that have organizational directories.
Create a duplicate of an email in a different folder.
Create an event in the calendar of your choice.
Creates a new contact.
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
8x8
8x8 is a cloud communications platform providing voice calling, video conferencing, team messaging, and contact center capabilities.
Adversus Dialer
Adversus Dialer is a cloud-based predictive dialer and contact center platform designed to automate outbound telemarketing calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
AvidMobile
A mobile marketing platform offering SMS text messaging, mobile coupons, and bulk messaging services for businesses.
Avochato
Avochato is a phone and SMS communications platform that enables businesses to handle customer text messaging and call management.
Other Email apps on Knit
Explore more Email integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
ActiveCampaign Postmark
ActiveCampaign Postmark is a transactional email delivery service designed to help developers send application emails and monitor delivery performance.
Adestra
Adestra is an enterprise email marketing software platform providing message personalization, automation, and campaign delivery tracking.
Amazon SES
A cloud-based email sending service designed to send transactional, notification, and bulk marketing emails reliably.
Autoklose
Autoklose is an email sales automation platform designed to manage contacts, automate outreach campaigns, and engage prospects.
BigMailer
BigMailer is an email marketing and newsletter platform that allows agencies and high-volume senders to manage bulk email campaigns.
Bluetick.io
Bluetick.io is an automated email follow-up platform designed to help sales teams engage prospects and streamline outreach.
Bouncer
Bouncer is an email verification and deliverability platform for cleaning and validating email lists.
Ceipal
Ceipal is talent acquisition and communication software designed to manage recruitment workflows and email outreach.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Call Assist + Microsoft Outlook
Is there a pre-built Call Assist + Microsoft Outlook automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Call Assist and Microsoft Outlook's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Call Assist or Microsoft Outlook connector?
No. The Agent works whether or not Call Assist or Microsoft Outlook already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why combine Microsoft Outlook and Call Assist?
Combining email and SMS ensures critical messages get seen promptly by switching channels if an email bounces or a call is missed.
Can an incoming call generate an email?
Yes, missed calls or available voice recordings in Call Assist can automatically generate email notifications or drafts in Microsoft Outlook.