Call Tools PCC + WooSender Integrations

Triggers when a new calendar event is created by an agent in Call Tools.

Triggers when a new phone call is created (after the call ends). Note that depending how fast the agent saves a call disposition, the agent selected call disposition might not be available on the Call object. Use the "Created Call Disposition" trigger instead of the agent call disposition id is needed.

Triggers when a new call disposition is created by an agent in Call Tools.

Triggers when a new call transcript is saved in Call Tools.

Triggers when an agent in Call Tools creates a new support case with one of your callers. This is not a case opened with Call Tools support.

Triggers when a individual new contact is created by an user or over the API. Does not trigger for bulk contact creation processes such as CSV imports of contacts.

Adds a contact to a bucket.

Creates a new Contact

Creates a new do not contact entry and optionally updates existing phone numbers and email addresses accordingly. Check Call Tools account settings "DNC Phone Number cascades to Contact" and "DNC Email Address cascades to Contact" if you want a do not call update on a phone number or email address to cause a DNC status on the whole contact.

Add a single tag to a existing contact.

Update a existing contact.

Updates a contact and sets do not contact to true to prevent calls and messages.

Appointment Cancelled By WooSender

Appointment Created By WooSender

Appointment Updated By WooSender

Triggers when contacts were marked as attention

Triggers when a new contact has been added on WooSender.

Opportunity Added or Moved to Pipeline/Stage

Add/Move Opportunity to Pipeline/Stage

Cancel the exact appointment with the ID

Cancel the nearest appointment of the contact

Create Appointment

Create a new contact or updates an existing contact based on email address

Create a Contact in WooSender