Auto-reply to inbound text messages with AI
When an incoming text message arrives in Callingly, use Token Metrics to generate an intelligent answer and send it back to the customer.
See all Callingly + Token Metrics integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Callingly Explore Callingly →
TriggersFires when a new text message is received in Callingly.
Fires when a new call comes in or out through Callingly.
Fires when a call is missed in Callingly.
Fires when a call recording finishes processing in Callingly.
Sends a text message through Callingly.
Starts an outbound call via Callingly.
Creates or updates a contact in Callingly.
Sends a recorded voice message via Callingly.
Token Metrics Explore Token Metrics →
TriggersFires when Token Metrics generates a response to a prompt.
Fires when a request to Token Metrics errors or times out.
Fires when a fine-tuning job in Token Metrics finishes.
Sends a prompt to Token Metrics and returns the model's response.
Uses Token Metrics to summarize a block of text.
Uses Token Metrics to classify or extract structured data from text.
More Callingly + Token Metrics workflows
Summarize call recordings automatically
When a new call recording becomes available in Callingly, pass the transcript to Token Metrics to extract key takeaways and summary points.
See details
Send urgent text alerts on failed model runs
When a model run fails in Token Metrics, instantly send a text message via Callingly to notify the engineering team.
See details
See all Callingly + Token Metrics integrations → · Browse the full workflow library →
Common questions
Can Knit build “Auto-reply to inbound text messages with AI” between Callingly and Token Metrics?
Yes — describe it in the box above and Knit's Integrations Agent researches Callingly and Token Metrics's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How can AI enhance automated SMS responses?
When customers text your business, Token Metrics can process the incoming message, extract key insights, or generate an intelligent reply, which Callingly then sends directly back to the customer.
Can I get text alerts when an AI job encounters an error?
Yes, whenever a run fails in Token Metrics, an automated alert can be dispatched through Callingly so your team can investigate immediately.