Log reviews on contacts
When a new review arrives in SoTellUs, update the contact in Capsule.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Capsule Explore Capsule →
TriggersFires when a new contact or lead is added to Capsule.
Fires when a field on a contact changes in Capsule.
Fires when a deal, case or record moves to a new stage in Capsule.
Fires when a deal is marked won in Capsule.
Creates or updates a contact in Capsule.
Creates a new deal in Capsule.
Moves a deal or record to a new stage in Capsule.
Logs a call, email, or note against a record in Capsule.
SoTellUs Explore SoTellUs →
TriggersFires when a customer leaves a new review in SoTellUs.
Fires when a review is edited or answered in SoTellUs.
Fires when a customer answers a feedback survey in SoTellUs.
Invites a customer to leave a review with SoTellUs.
Adds or updates a customer contact in SoTellUs.
Posts a public reply to a review in SoTellUs.
More Capsule + SoTellUs workflows
Request reviews from new customers
When a deal is won in Capsule, send a review request from SoTellUs.
See details
Follow up on low ratings
When a low-rated review is posted in SoTellUs, create a task in Capsule.
See details
See all Capsule + SoTellUs integrations → · Browse the full workflow library →
Common questions
Can Knit build “Log reviews on contacts” between Capsule and SoTellUs?
Yes — describe it in the box above and Knit's Integrations Agent researches Capsule and SoTellUs's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can a closed deal trigger a review request?
Yes. When a deal is won or a contact reaches a stage in Capsule, SoTellUs can send a review request.
Can reviews be logged on contacts?
When a review arrives in SoTellUs, the matching contact in Capsule can be updated with the rating.