Send text messages to newly created leads

When a new lead is created in ServiceTitan, automatically send a welcome SMS via Cellcast to establish immediate contact.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Cellcast Explore Cellcast →

Triggers

New inbound SMS

Fires when a new text message is received in Cellcast.

New call

Fires when a new call comes in or out through Cellcast.

Missed call

Fires when a call is missed in Cellcast.

Call recording ready

Fires when a call recording finishes processing in Cellcast.

Actions

Send an SMS or MMS

Sends a text message through Cellcast.

Place an outbound call

Starts an outbound call via Cellcast.

Create or update a contact

Creates or updates a contact in Cellcast.

Send a voice message

Sends a recorded voice message via Cellcast.

ServiceTitan Explore ServiceTitan →

Triggers

New contact or lead

Fires when a new contact or lead is added to ServiceTitan.

Contact updated

Fires when a field on a contact changes in ServiceTitan.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in ServiceTitan.

Deal won

Fires when a deal is marked won in ServiceTitan.

Actions

Create or update contact

Creates or updates a contact in ServiceTitan.

Create deal

Creates a new deal in ServiceTitan.

Update record stage

Moves a deal or record to a new stage in ServiceTitan.

Log activity

Logs a call, email, or note against a record in ServiceTitan.

Log inbound calls and missed calls in CRM When an inbound call or missed call occurs in Cellcast, automatically log the activity on the contact's record in ServiceTitan. See details

Dispatch text confirmations on won deals When a deal is won in ServiceTitan, send an automated SMS via Cellcast to confirm details with the client. See details

See all Cellcast + ServiceTitan integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send text messages to newly created leads” between Cellcast and ServiceTitan?

Yes — describe it in the box above and Knit's Integrations Agent researches Cellcast and ServiceTitan's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting ServiceTitan and Cellcast help track phone communications?

Inbound calls, text messages, and missed calls handled in Cellcast can automatically log activities or update lead profiles directly inside ServiceTitan.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in ServiceTitan can prompt Cellcast to send an automated SMS confirmation or message to the client.