Convert incoming error reports into developer tasks

When a new email is received in Gmail, automatically create an issue in ChangeTower so engineering teams can triage the feedback immediately.

Try:

See all ChangeTower + Gmail integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

ChangeTower Explore ChangeTower →

Triggers

New alert

Fires when a monitor or check in ChangeTower raises an alert.

New or updated incident

Fires when an incident is opened or updated in ChangeTower.

Monitor state changed

Fires when a monitored site, service or alarm in ChangeTower changes state.

Actions

Create incident

Opens a new incident or alert in ChangeTower.

Acknowledge incident

Acknowledges an open incident in ChangeTower.

Resolve incident

Resolves an incident in ChangeTower.

Gmail Explore Gmail →

Triggers

Email received

Fires when a new email arrives in Gmail.

Email sent

Fires when an email is sent from Gmail.

Email opened

Fires when a tracked email sent via Gmail is opened.

Email bounced

Fires when an email sent via Gmail bounces.

Actions

Send email

Sends an email via Gmail.

Create draft

Creates a draft email in Gmail.

Add label

Applies a label or folder to an email in Gmail.

Move to folder

Moves an email into a different folder in Gmail.

Notify product teams upon successful code deployments When a deployment is tracked in ChangeTower, automatically send an email via Gmail to give internal stakeholders visibility into new releases. See details

Draft customer update emails when issues are fixed When an issue status changes in ChangeTower, automatically create a draft email in Gmail for client success managers to send to impacted users. See details

See all ChangeTower + Gmail integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Convert incoming error reports into developer tasks” between ChangeTower and Gmail?

Yes — describe it in the box above and Knit's Integrations Agent researches ChangeTower and Gmail's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting developer tools with email improve workflows?

Integrating ChangeTower with Gmail ensures instant visibility across teams by emailing deployment updates and converting customer bug emails into development issues.

Can issue resolutions automatically draft follow-up emails?

Yes, when an issue is resolved in ChangeTower, a draft email can automatically be generated in Gmail for account managers to notify affected clients.