Update deal stages when critical support SLAs are breached
If an SLA is breached in Chaport, automatically update the deal stage in Odoo ERP Self Hosted to alert sales leaders of potential account risks.
See all Chaport + Odoo ERP Self Hosted integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Chaport Explore Chaport →
TriggersFires when a new support ticket is created in Chaport.
Fires when a ticket's status changes in Chaport.
Fires when a ticket in Chaport is assigned to an agent.
Fires when a ticket in Chaport breaches its response SLA.
Creates a new ticket in Chaport.
Updates a ticket's status in Chaport.
Assigns a ticket in Chaport to an agent.
Posts an internal or public comment on a ticket in Chaport.
Odoo ERP Self Hosted Explore Odoo ERP Self Hosted →
TriggersFires when a new lead or contact is created in Odoo ERP Self Hosted.
Fires when a deal moves to a new stage in Odoo ERP Self Hosted.
Fires when a deal is marked won in Odoo ERP Self Hosted.
Fires when a field on a contact changes in Odoo ERP Self Hosted.
Creates or updates a contact in Odoo ERP Self Hosted.
Creates a new deal in Odoo ERP Self Hosted.
Moves a deal to a new stage in Odoo ERP Self Hosted.
Logs a call, email, or note against a record in Odoo ERP Self Hosted.
More Chaport + Odoo ERP Self Hosted workflows
Open onboarding support tickets for newly closed deals
When a deal is won in Odoo ERP Self Hosted, automatically create a ticket in Chaport so support engineers can initiate customer onboarding.
See details
Log activity in CRM when customer tickets are created
When a new ticket is created in Chaport, automatically log activity in Odoo ERP Self Hosted so account managers stay informed of open customer issues.
See details
See all Chaport + Odoo ERP Self Hosted integrations → · Browse the full workflow library →
Common questions
Can Knit build “Update deal stages when critical support SLAs are breached” between Chaport and Odoo ERP Self Hosted?
Yes — describe it in the box above and Knit's Integrations Agent researches Chaport and Odoo ERP Self Hosted's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
What business advantages come from linking Odoo ERP Self Hosted and Chaport?
It breaks down silos between sales and support, giving account managers visibility into tickets and allowing closed sales to trigger onboarding workflows.
Can closing a deal automatically generate a ticket for customer success?
Yes, marking a deal as won in Odoo ERP Self Hosted can automatically generate a ticket in Chaport for implementation support.