Chatbot Builder RingCentral

Chatbot Builder + RingCentral Integrations, Built by an AI Agent

Put Chatbot Builder + RingCentral to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Chatbot Builder and RingCentral below — describe the exact one you want above and the Agent builds it on demand.

Chatbot Builder + RingCentral When a new lead comes into Chatbot Builder, trigger an SMS or phone alert via RingCentral. See details
Send SMS text confirmation when a lead is captured in chat When a high-intent lead is captured in Chatbot Builder, automatically send a follow-up text message via RingCentral to confirm contact details. See details
Initiate AI chat support after a missed customer call When a phone call goes unanswered in RingCentral, automatically send a message link via Chatbot Builder to help the caller over automated chat. See details
Update phone contacts from website chat interactions When a new conversation starts in Chatbot Builder, automatically update the customer record in RingCentral with updated channel preferences. See details

Browse the full workflow library →

Looking to achieve something else with Chatbot Builder and RingCentral?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Chatbot Builder and RingCentral

Everything Chatbot Builder and RingCentral can do inside a workflow — the triggers that start one and the actions that run when it fires.

Chatbot Builder Explore Chatbot Builder →

Chatbot Builder is a platform that allows businesses to create, deploy, and manage automated conversational AI chatbots for customer interactions.

Triggers
New Leads

Triggers when new leads generated.

RingCentral Explore RingCentral →

RingCentral is a cloud communications system offering enterprise cloud phone service, video meetings, and team messaging capabilities across devices.

Triggers
New Call Log Record

Triggers when there is a new call log record.

Call Ended

Triggers when a call has been ended.

Do Not Disturb (DND) Presence Updated

Triggers when a user wants to change the Do Not Disturb (DND) presence status.

Missed Call

Triggers when there is a new missed call.

New Call Recording

Triggers when a call has been recorded.

New Fax Received

Triggers when there is a new fax received.

Actions
Create Contact

Creates a new external contact in personal address book.

Create Post

Creates a new team messaging post.

Create Video Meeting

Creates an instant video meeting. Pair with an additional action to retrieve Join URI from the current action.

Find Contact

Finds an external contact in personal address book by phone number.

Generate Ringout Call

Starts a 2-legged RingOutCall based on specified from and to numbers.

Send Fax

Sends a fax.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about Chatbot Builder + RingCentral

Is there a pre-built Chatbot Builder + RingCentral automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Chatbot Builder and RingCentral's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Chatbot Builder or RingCentral connector?

No. The Agent works whether or not Chatbot Builder or RingCentral already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why connect an AI chatbot with a phone and SMS platform?

Linking Chatbot Builder and RingCentral creates a multi-channel support experience, seamlessly transitioning conversations from web chat to mobile SMS.

What happens when a website visitor requests a call through chat?

When a conversation handoff or lead capture occurs in Chatbot Builder, RingCentral can automatically send a confirmation text message or place a call.

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