Send automated messages when web forms are submitted

When a form is submitted in WordPress, automatically prompt Chatbot Builder to send a personalized chat message back to the user.

Try:

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Chatbot Builder Explore Chatbot Builder →

Triggers

New conversation started

Fires when a new chat or conversation begins in Chatbot Builder.

Lead captured in chat

Fires when Chatbot Builder captures a lead during a conversation.

Conversation handed off

Fires when Chatbot Builder escalates a conversation to a human.

Actions

Send a message

Sends a message to a user through Chatbot Builder.

Generate an answer

Asks Chatbot Builder a question against its knowledge base and returns the answer.

Summarize a conversation

Uses Chatbot Builder to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an Chatbot Builder conversation.

WordPress Explore WordPress →

Triggers

Page published

Fires when a new page or post is published on WordPress.

Form submitted

Fires when a form on WordPress is submitted.

CMS item updated

Fires when a CMS item is updated on WordPress.

Actions

Publish page

Publishes or updates a page on WordPress.

Create CMS item

Creates a new CMS item on WordPress.

Update content

Updates existing content on WordPress.

Create CMS items from captured chat leads When a new lead is captured in chat via Chatbot Builder, automatically create a CMS item in WordPress to store the contact record on your website database. See details

Summarize handoff conversations into website CMS entries When a chatbot conversation is handed off to a live agent in Chatbot Builder, automatically summarize the conversation and create a CMS item in WordPress for internal logging. See details

See all Chatbot Builder + WordPress integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send automated messages when web forms are submitted” between Chatbot Builder and WordPress?

Yes — describe it in the box above and Knit's Integrations Agent researches Chatbot Builder and WordPress's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Chatbot Builder with WordPress benefit my website?

Linking Chatbot Builder and WordPress ensures leads captured through chat widgets are automatically converted into CMS items or form submissions for seamless team follow-up.

Can web form submissions initiate chatbot follow-ups?

Yes, when visitors submit forms or update content in WordPress, automated workflows can prompt Chatbot Builder to generate answers or send welcoming messages.