Chatforma Certopus

When new user input in Chatforma, sync it to Certopus.

When new user input is captured in Chatforma, issue a certificate in Certopus.

Try:

See all Chatforma + Certopus integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Chatforma Explore Chatforma →

Triggers
New conversation started

Fires when a new chat or conversation begins in Chatforma.

Lead captured in chat

Fires when Chatforma captures a lead during a conversation.

Conversation handed off

Fires when Chatforma escalates a conversation to a human.

Actions
Send a message

Sends a message to a user through Chatforma.

Generate an answer

Asks Chatforma a question against its knowledge base and returns the answer.

Summarize a conversation

Uses Chatforma to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an Chatforma conversation.

Certopus Explore Certopus →

Triggers
New course or class created

Fires when a new course, class or program is created in Certopus.

Student enrolled

Fires when a student or learner enrolls in a course or class in Certopus.

Course completed

Fires when a learner completes a course or program in Certopus.

New user registered

Fires when a new user registers in Certopus.

Actions
Enroll student

Enrolls a student or learner in a course or class in Certopus.

Activate user

Activates a learner or user account in Certopus.

Issue badge

Issues a digital badge or certificate to a learner in Certopus.

Send welcome and onboarding guidance to new students When a student enrolls in a course in Certopus, automatically start a conversation in Chatforma to welcome them and guide them through course details. See details
Activate prospective student accounts after chat signups When an inquiring student provides their contact details to Chatforma, automatically activate their user account in Certopus so they can access resources immediately. See details
Congratulate students in chat upon course completion When a student completes a course in Certopus, automatically send a congratulatory message through Chatforma with next steps or recommended topics. See details

See all Chatforma + Certopus integrations →  ·  Browse the full workflow library →

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FAQ

Common questions

Can Knit build “When new user input in Chatforma, sync it to Certopus.” between Chatforma and Certopus?

Yes — describe it in the box above and Knit's Integrations Agent researches Chatforma and Certopus's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can chatbot conversations in Chatforma activate new student profiles in Certopus?

Yes, when a prospective student shares their details with Chatforma, their user account can be automatically activated in Certopus.

How can chat assistants help newly enrolled students?

When a student enrolls in Certopus, Chatforma can automatically initiate a welcome conversation to explain requirements and help them get started.

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