Log team discussions into CRM contact histories
When a new message is posted in Chatra, automatically log the details as an activity against the contact record in 17hats.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Chatra Explore Chatra →
TriggersFires when a new message is posted to a channel in Chatra.
Fires when a new channel is created in Chatra.
Fires when your team or a keyword is mentioned in Chatra.
Fires when a new file is shared in Chatra.
Posts a message to a channel in Chatra.
Sends a direct message to a specific person in Chatra.
Reacts to a message in Chatra.
Adds a user to a channel in Chatra.
17hats Explore 17hats →
TriggersFires when a new contact or lead is added to 17hats.
Fires when a field on a contact changes in 17hats.
Fires when a deal, case or record moves to a new stage in 17hats.
Fires when a deal is marked won in 17hats.
Creates or updates a contact in 17hats.
Creates a new deal in 17hats.
Moves a deal or record to a new stage in 17hats.
Logs a call, email, or note against a record in 17hats.
More Chatra + 17hats workflows
Celebrate closed deals in team channels
When a deal is marked as won in 17hats, automatically send a celebration message to your team channel in Chatra.
See details
Alert sales reps to new incoming leads
When a new lead is created in 17hats, send a direct message in Chatra to assign and notify the responsible salesperson.
See details
See all Chatra + 17hats integrations → · Browse the full workflow library →
Common questions
Can Knit build “Log team discussions into CRM contact histories” between Chatra and 17hats?
Yes — describe it in the box above and Knit's Integrations Agent researches Chatra and 17hats's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Chatra to 17hats help sales teams close deals faster?
Sales reps receive instant channel updates in Chatra whenever high-value leads or deal status changes occur in 17hats, allowing rapid team collaboration.
Can chat conversations be tracked in customer profiles?
Yes, important conversations or messages posted in Chatra can be automatically logged as activity notes in 17hats.