Forward direct mentions to primary chat platform
When a user is mentioned in a conversation in Olark, automatically send a direct message to their primary inbox in Chatra so they never miss an update.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Chatra Explore Chatra →
TriggersFires when a new message is posted to a channel in Chatra.
Fires when a new channel is created in Chatra.
Fires when your team or a keyword is mentioned in Chatra.
Fires when a new file is shared in Chatra.
Posts a message to a channel in Chatra.
Sends a direct message to a specific person in Chatra.
Reacts to a message in Chatra.
Adds a user to a channel in Chatra.
Olark Explore Olark →
TriggersFires when a new message is posted to a channel in Olark.
Fires when a new channel is created in Olark.
Fires when your team or a keyword is mentioned in Olark.
Fires when a new file is shared in Olark.
Posts a message to a channel in Olark.
Sends a direct message to a specific person in Olark.
Reacts to a message in Olark.
Adds a user to a channel in Olark.
More Chatra + Olark workflows
Cross-post channel messages between platforms
When a message is posted in a shared team channel in Chatra, automatically mirror and send the same message to a designated channel in Olark.
See details
Sync shared files across messaging tools
Whenever a file is shared within a group discussion in Chatra, automatically upload and send that file to the linked channel in Olark.
See details
See all Chatra + Olark integrations → · Browse the full workflow library →
Common questions
Can Knit build “Forward direct mentions to primary chat platform” between Chatra and Olark?
Yes — describe it in the box above and Knit's Integrations Agent researches Chatra and Olark's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why would an organization connect two different messaging platforms?
Connecting Chatra and Olark allows departments or external partners operating on different communication apps to seamlessly exchange messages and files without switching tools.
Can channel messages sent in one messaging app mirror into another?
Yes, messages and announcements posted in a specific channel in Chatra can be automatically forwarded and displayed in a corresponding channel in Olark.