Chatwork + Aircall Integrations
Put Chatwork + Aircall to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Chatwork and Aircall
See the kind of workflows teams build with Chatwork and Aircall below — describe the exact one you want above and the Agent builds it on demand.
Notify team channels about missed phone calls
When a call goes unanswered in Aircall, automatically post an alert message in a Chatwork channel so a representative can follow up.
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Share incoming text messages with support teams
When a customer sends a new inbound SMS to Aircall, post the text content to a shared channel in Chatwork for real-time visibility.
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Send outbound SMS updates from chat mentions
When a team member is mentioned in a dedicated Chatwork channel, automatically send a follow-up text message to the customer via Aircall.
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Browse the full workflow library →
Looking to achieve something else with Chatwork and Aircall?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Chatwork and Aircall
Everything Chatwork and Aircall can do inside a workflow — the triggers that start one and the actions that run when it fires.
Chatwork Explore Chatwork →
Chatwork is a business messaging platform that combines group chat, task management, video calling, and file sharing for team collaboration.
Knit's Integrations Agent builds Chatwork's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against Chatwork's API.
Aircall Explore Aircall →
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
TriggersTriggers when a call action item is created.
Triggers when AI Insights of a call including call summary and key topics of the converstation are created.
Triggers when an AI virtual agent ends a call.
Triggers when a call handled by AI Voice Agent has been escalated or transferred to a human agent.
Triggers when an AI virtual agent starts handling a call.
Triggers when a call handled by AI Voice Agent is completed and the agent successfully collected answers to intake questions configured on the agent (e.g., 'What is your full name?', 'What is your email address?').
Adds a comment (note) to a specific call. A call can have a maximum of 5 comments.
Adds one or more tags to a specific call.
Add User to a Team in Aircall account.
Archives a missed call, marking it as done and removing it from the To-do view.
Dial a phone number in the Phone
Creates a new shared contact in Aircall. At least one phone number is required.
Other Team Chat apps on Knit
Explore more Team Chat integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnywhereWorks
AnywhereWorks is team chat software that facilitates instant messaging, video meetings, and remote team collaboration.
Chanty
Chanty is a team messaging application featuring group chat, voice messages, video calls, and integrated task management tools.
Discord
Discord is a voice, video, and text communication platform popular among communities, gaming groups, and online topic discussions.
Flock
A business communication and team messaging app that provides channels, video conferencing, and productivity tools in one interface.
Glip
A team messaging and collaboration software by RingCentral featuring group chat, video meetings, and task assignment.
Google Chat
Google Chat is a team communication service developed by Google that enables direct messaging and collaborative group rooms for organizations.
JANDI
JANDI is an enterprise group messaging software designed for workplace communication, project discussion, and cloud file sharing across teams.
Mattermost
Mattermost is an open-source, self-hosted messaging platform built for secure communication and workflow collaboration within technical teams.
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
AvidMobile
A mobile marketing platform offering SMS text messaging, mobile coupons, and bulk messaging services for businesses.
Avochato
Avochato is a phone and SMS communications platform that enables businesses to handle customer text messaging and call management.
Beetexting
Beetexting is a business text messaging platform that enables teams to send SMS messages, manage group conversations, and build relationships.
Berkshire Receptionists
Berkshire Receptionists provides virtual receptionist services, managing business phone calls, message taking, and call handling for organizations.
Bling Cloud
Bling Cloud is a business communication platform offering unified VoIP phone calls, SMS messaging, and customer interaction management.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Chatwork + Aircall
Is there a pre-built Chatwork + Aircall automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Chatwork and Aircall's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Chatwork or Aircall connector?
No. The Agent works whether or not Chatwork or Aircall already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why integrate Aircall with Chatwork?
It ensures your team gets immediate visibility into caller updates, missed calls, and incoming text messages without needing to log into separate telephony dashboards.
Can team members initiate customer communications from Chatwork?
Yes, posting specific messages or mentions in Chatwork can initiate text messages or voice broadcasts sent via Aircall.