Flag key accounts during an outage
When ChangeTower raises a critical alert, tag the related accounts in Check so the team can prioritize outreach.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Check Explore Check →
TriggersFires when a new contact or lead is added to Check.
Fires when a field on a contact changes in Check.
Fires when a deal, case or record moves to a new stage in Check.
Fires when a deal is marked won in Check.
Creates or updates a contact in Check.
Creates a new deal in Check.
Moves a deal or record to a new stage in Check.
Logs a call, email, or note against a record in Check.
ChangeTower Explore ChangeTower →
TriggersFires when a monitor or check in ChangeTower raises an alert.
Fires when an incident is opened or updated in ChangeTower.
Fires when a monitored site, service or alarm in ChangeTower changes state.
Opens a new incident or alert in ChangeTower.
Acknowledges an open incident in ChangeTower.
Resolves an incident in ChangeTower.
More Check + ChangeTower workflows
Log incidents on affected accounts
When a new incident is opened in ChangeTower, add a note to the affected company record in Check.
See details
Create follow-up tasks after resolution
When an incident is resolved in ChangeTower, create a follow-up task in Check for the account owner.
See details
See all Check + ChangeTower integrations → · Browse the full workflow library →
Common questions
Can Knit build “Flag key accounts during an outage” between Check and ChangeTower?
Yes — describe it in the box above and Knit's Integrations Agent researches Check and ChangeTower's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why link incident alerts to a CRM?
When ChangeTower opens an incident, the accounts affected by it matter to sales and success teams. Recording it in Check gives them the context without watching an on-call tool.
Can I notify account owners about incidents?
Yes. When an incident opens or is resolved in ChangeTower, you can create a task or note in Check for the owner of each affected account.