ChipBot HeroBot

ChipBot + HeroBot Integrations

Put ChipBot + HeroBot to work with AI and enterprise-grade automation

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See the kind of workflows teams build with ChipBot and HeroBot below — describe the exact one you want above and the Agent builds it on demand.

ChipBot + HeroBot When a new email is received in ChipBot, sync the email details to HeroBot.
Create support tickets from missed calls When a call is missed in HeroBot, automatically create a new support ticket in ChipBot with caller information so an agent can respond. See details
Attach call recordings to existing support tickets When a new call recording becomes available in HeroBot, add it as a private comment to the active customer ticket in ChipBot. See details
Send text notifications when ticket updates occur When a ticket status is updated to resolved in ChipBot, send an automated SMS update to the customer via HeroBot confirming resolution. See details

Browse the full workflow library →

Looking to achieve something else with ChipBot and HeroBot?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for ChipBot and HeroBot

Everything ChipBot and HeroBot can do inside a workflow — the triggers that start one and the actions that run when it fires.

ChipBot Explore ChipBot →

ChipBot is an automated customer service and live chat widget that answers buyer questions and provides video help guides.

Triggers
New Article Created

Triggers when there's a new article created on the ChipBot Dashboard.

New Email Received

Triggers when there's a new unique email.

New White Label User Received

Triggers when there's a new user created under your White Label account.

New Question Received

Triggers when there's a new question.

Live Chat Message Received

Triggers when there's a new live chat message is received from a visitor.

Actions
Add Domain to an Existing White Label User

Add another domain to an existing user.

Send Live Chat Message

Send a new live chat message to a visitor.

Update White Label User

Update the status of a user on your White Label account.

HeroBot Explore HeroBot →

HeroBot is a chat and SMS automation platform that builds conversational bots for marketing, sales, and support outreach.

Actions
Send Message

Send a single message

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about ChipBot + HeroBot

Is there a pre-built ChipBot + HeroBot automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches ChipBot and HeroBot's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built ChipBot or HeroBot connector?

No. The Agent works whether or not ChipBot or HeroBot already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does HeroBot integration handle missed customer calls in ChipBot?

Whenever a customer call goes unanswered in HeroBot, a high-priority ticket is automatically generated in ChipBot with call details for prompt follow-up.

Can support agents send text messages directly through ticket updates?

Yes, when an agent updates or reassigns a ticket in ChipBot, an automated text notification can be dispatched to the customer via HeroBot.

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