CINC + Call Tools PCC Integrations
Put CINC + Call Tools PCC to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between CINC and Call Tools PCC
See the kind of workflows teams build with CINC and Call Tools PCC below — describe the exact one you want above and the Agent builds it on demand.
CINC + Call Tools PCC
When a new support case is created in Call Tools PCC, sync it to CINC.
Send text messages to newly created leads
When a new lead is created in CINC, automatically send a welcome SMS via Call Tools PCC to establish immediate contact.
See details
Log inbound calls and missed calls in CRM
When an inbound call or missed call occurs in Call Tools PCC, automatically log the activity on the contact's record in CINC.
See details
Dispatch text confirmations on won deals
When a deal is won in CINC, send an automated SMS via Call Tools PCC to confirm details with the client.
See details
Browse the full workflow library →
Looking to achieve something else with CINC and Call Tools PCC?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for CINC and Call Tools PCC
Everything CINC and Call Tools PCC can do inside a workflow — the triggers that start one and the actions that run when it fires.
CINC Explore CINC →
CINC is a real estate lead generation and CRM software designed to help real estate agents and teams convert prospects into clients.
Knit's Integrations Agent builds CINC's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against CINC's API.
Call Tools PCC Explore Call Tools PCC →
Call Tools PCC is a cloud-based contact center software providing outbound predictive dialing and inbound telephony communication features.
TriggersTriggers when a new calendar event is created by an agent in Call Tools.
Triggers when a new phone call is created (after the call ends). Note that depending how fast the agent saves a call disposition, the agent selected call disposition might not be available on the Call object. Use the "Created Call Disposition" trigger instead of the agent call disposition id is needed.
Triggers when a new call disposition is created by an agent in Call Tools.
Triggers when a new call transcript is saved in Call Tools.
Triggers when an agent in Call Tools creates a new support case with one of your callers. This is not a case opened with Call Tools support.
Triggers when a individual new contact is created by an user or over the API. Does not trigger for bulk contact creation processes such as CSV imports of contacts.
Adds a contact to a bucket.
Creates a new Contact
Creates a new do not contact entry and optionally updates existing phone numbers and email addresses accordingly. Check Call Tools account settings "DNC Phone Number cascades to Contact" and "DNC Email Address cascades to Contact" if you want a do not call update on a phone number or email address to cause a DNC status on the whole contact.
Add a single tag to a existing contact.
Update a existing contact.
Updates a contact and sets do not contact to true to prevent calls and messages.
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Advyzon
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Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
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Aloware
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AvidMobile
A mobile marketing platform offering SMS text messaging, mobile coupons, and bulk messaging services for businesses.
Avochato
Avochato is a phone and SMS communications platform that enables businesses to handle customer text messaging and call management.
Beetexting
Beetexting is a business text messaging platform that enables teams to send SMS messages, manage group conversations, and build relationships.
Berkshire Receptionists
Berkshire Receptionists provides virtual receptionist services, managing business phone calls, message taking, and call handling for organizations.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about CINC + Call Tools PCC
Is there a pre-built CINC + Call Tools PCC automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches CINC and Call Tools PCC's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built CINC or Call Tools PCC connector?
No. The Agent works whether or not CINC or Call Tools PCC already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting CINC and Call Tools PCC help track phone communications?
Inbound calls, text messages, and missed calls handled in Call Tools PCC can automatically log activities or update lead profiles directly inside CINC.
Can I automate text message follow-ups when deal stages change?
Yes, updating a deal stage in CINC can prompt Call Tools PCC to send an automated SMS confirmation or message to the client.