Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in CircleLoop, automatically log the activity on the contact's record in Close.

Try:

See all CircleLoop + Close integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

CircleLoop Explore CircleLoop →

Triggers

New inbound SMS

Fires when a new text message is received in CircleLoop.

New call

Fires when a new call comes in or out through CircleLoop.

Missed call

Fires when a call is missed in CircleLoop.

Call recording ready

Fires when a call recording finishes processing in CircleLoop.

Actions

Send an SMS or MMS

Sends a text message through CircleLoop.

Place an outbound call

Starts an outbound call via CircleLoop.

Create or update a contact

Creates or updates a contact in CircleLoop.

Send a voice message

Sends a recorded voice message via CircleLoop.

Close Explore Close →

Triggers

New contact or lead

Fires when a new contact or lead is added to Close.

Contact updated

Fires when a field on a contact changes in Close.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in Close.

Deal won

Fires when a deal is marked won in Close.

Actions

Create or update contact

Creates or updates a contact in Close.

Create deal

Creates a new deal in Close.

Update record stage

Moves a deal or record to a new stage in Close.

Log activity

Logs a call, email, or note against a record in Close.

Send text messages to newly created leads When a new lead is created in Close, automatically send a welcome SMS via CircleLoop to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in Close, send an automated SMS via CircleLoop to confirm details with the client. See details

See all CircleLoop + Close integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between CircleLoop and Close?

Yes — describe it in the box above and Knit's Integrations Agent researches CircleLoop and Close's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Close and CircleLoop help track phone communications?

Inbound calls, text messages, and missed calls handled in CircleLoop can automatically log activities or update lead profiles directly inside Close.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in Close can prompt CircleLoop to send an automated SMS confirmation or message to the client.