Log survey feedback directly to CRM activity logs

When a customer completes a survey in Interact, automatically log the activity under their profile in Class Manager so reps see customer sentiment.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Class Manager Explore Class Manager →

Triggers

New lead created

Fires when a new lead or contact is created in Class Manager.

Deal stage changed

Fires when a deal moves to a new stage in Class Manager.

Deal won

Fires when a deal is marked won in Class Manager.

Contact updated

Fires when a field on a contact changes in Class Manager.

Actions

Create or update contact

Creates or updates a contact in Class Manager.

Create deal

Creates a new deal in Class Manager.

Update deal stage

Moves a deal to a new stage in Class Manager.

Log activity

Logs a call, email, or note against a record in Class Manager.

Interact Explore Interact →

Triggers

New form response

Fires when a form is submitted in Interact.

Survey completed

Fires when a respondent finishes a survey in Interact.

Response updated

Fires when an existing response is edited in Interact.

Actions

Create or update form

Creates or updates a form or survey in Interact.

Retrieve a response

Looks up a specific form response in Interact.

Add a respondent

Adds a respondent or contact to a form in Interact.

Convert form responses into CRM contacts When a prospect submits a new form response in Interact, automatically create or update their contact profile in Class Manager. See details

Send customer feedback surveys on closed deals When a deal is marked won in Class Manager, automatically add the customer as a respondent in Interact to gather post-sale feedback. See details

See all Class Manager + Interact integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log survey feedback directly to CRM activity logs” between Class Manager and Interact?

Yes — describe it in the box above and Knit's Integrations Agent researches Class Manager and Interact's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can form submissions automatically create deals in Class Manager?

Yes, inbound responses from Interact can instantly generate new lead records or deals in Class Manager without manual data entry.

Can I send survey invitations based on deal updates in Class Manager?

Yes, when a deal is won or updated in Class Manager, you can automatically add the contact as a respondent in Interact to collect feedback.