Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in Clickatell, automatically log the activity on the contact's record in WHMCS.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Clickatell Explore Clickatell →

Triggers

New inbound SMS

Fires when a new text message is received in Clickatell.

New call

Fires when a new call comes in or out through Clickatell.

Missed call

Fires when a call is missed in Clickatell.

Call recording ready

Fires when a call recording finishes processing in Clickatell.

Actions

Send an SMS or MMS

Sends a text message through Clickatell.

Place an outbound call

Starts an outbound call via Clickatell.

Create or update a contact

Creates or updates a contact in Clickatell.

Send a voice message

Sends a recorded voice message via Clickatell.

WHMCS Explore WHMCS →

Triggers

New lead created

Fires when a new lead or contact is created in WHMCS.

Deal stage changed

Fires when a deal moves to a new stage in WHMCS.

Deal won

Fires when a deal is marked won in WHMCS.

Contact updated

Fires when a field on a contact changes in WHMCS.

Actions

Create or update contact

Creates or updates a contact in WHMCS.

Create deal

Creates a new deal in WHMCS.

Update deal stage

Moves a deal to a new stage in WHMCS.

Log activity

Logs a call, email, or note against a record in WHMCS.

Send text messages to newly created leads When a new lead is created in WHMCS, automatically send a welcome SMS via Clickatell to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in WHMCS, send an automated SMS via Clickatell to confirm details with the client. See details

See all Clickatell + WHMCS integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between Clickatell and WHMCS?

Yes — describe it in the box above and Knit's Integrations Agent researches Clickatell and WHMCS's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting WHMCS and Clickatell help track phone communications?

Inbound calls, text messages, and missed calls handled in Clickatell can automatically log activities or update lead profiles directly inside WHMCS.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in WHMCS can prompt Clickatell to send an automated SMS confirmation or message to the client.