ClickUp Freshservice

ClickUp + Freshservice Integrations

Put ClickUp + Freshservice to work with AI and enterprise-grade automation

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See the kind of workflows teams build with ClickUp and Freshservice below — describe the exact one you want above and the Agent builds it on demand.

ClickUp + Freshservice When a new ticket is logged in Freshservice, create a task in ClickUp.
Convert captured dev errors into project tasks When a new issue is captured in Freshservice, automatically create a task in ClickUp so engineering leads can schedule the fix into upcoming sprints. See details
Resolve issue reports when project tasks complete When a task is marked complete in ClickUp, automatically resolve the corresponding issue in Freshservice to maintain clean issue trackers. See details
Update task stages when software deployments complete When a production deployment is tracked in Freshservice, automatically move the associated feature task in ClickUp to the finished status. See details

Browse the full workflow library →

Looking to achieve something else with ClickUp and Freshservice?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for ClickUp and Freshservice

Everything ClickUp and Freshservice can do inside a workflow — the triggers that start one and the actions that run when it fires.

ClickUp Explore ClickUp →

ClickUp is an all-in-one productivity platform that combines task management, document editing, goal tracking, and project planning in one interface.

Knit's Integrations Agent builds ClickUp's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against ClickUp's API.

Freshservice Explore Freshservice →

An IT service management software that manages ticketing, asset inventory, server health, and system monitoring.

Triggers
New Ticket

Triggers when there is a new ticket is created in Freshservice.

New User

Triggers when a new User is created.

Updated Ticket

Triggers when a Ticket is updated.

Update User

Triggers when a user is updated.

Actions
Add Notes to a Ticket

Add Private or Public notes to a Freshservice Support Ticket.

Create Ticket

Create a ticket in Freshservice for your domain.

Create Requester

Allows you to create a Requester in Freshservice for your support domain.

Request Ticket Approval

Creates a ticket approval request

API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

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Customer Stories

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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

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FAQ

Common questions about ClickUp + Freshservice

Is there a pre-built ClickUp + Freshservice automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches ClickUp and Freshservice's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built ClickUp or Freshservice connector?

No. The Agent works whether or not ClickUp or Freshservice already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

What's the most common Developer Tools + Project Management automation?

Marking the linked task in ClickUp complete (or moving it to review) automatically when a pull request merges in Freshservice.

Does this need commit messages to reference the task ID?

That's the most reliable way to match them, though the Agent can also match on branch name or a manually linked reference depending on your workflow.

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