Tag contacts based on chatbot handoffs

When a conversation requires human escalation in Cliengo, apply a priority tag to that contact record in Landbot.

Try:

See all Cliengo + Landbot integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Cliengo Explore Cliengo →

Triggers

New conversation started

Fires when a new chat or conversation begins in Cliengo.

Lead captured in chat

Fires when Cliengo captures a lead during a conversation.

Conversation handed off

Fires when Cliengo escalates a conversation to a human.

Actions

Send a message

Sends a message to a user through Cliengo.

Generate an answer

Asks Cliengo a question against its knowledge base and returns the answer.

Summarize a conversation

Uses Cliengo to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an Cliengo conversation.

Landbot Explore Landbot →

Triggers

New lead captured

Fires when a new lead or contact is captured in Landbot.

Contact enters a workflow

Fires when a contact enters an automation in Landbot.

Contact updated

Fires when a field on a contact changes in Landbot.

Contact unsubscribed

Fires when a contact unsubscribes in Landbot.

Actions

Create or update a contact

Creates or updates a contact in Landbot.

Add a contact to a campaign

Adds a contact to a workflow or campaign in Landbot.

Send a message

Sends an email or message to a contact via Landbot.

Apply or remove a tag

Changes a contact's tags in Landbot.

Add chat leads directly to email campaigns When a chatbot captures a new lead in Cliengo, automatically create the contact and add them to a nurture drip in Landbot. See details

Send follow-up chat messages for updated contacts When a contact reaches a key milestone in Landbot, send a personalized follow-up message through Cliengo. See details

See all Cliengo + Landbot integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Tag contacts based on chatbot handoffs” between Cliengo and Landbot?

Yes — describe it in the box above and Knit's Integrations Agent researches Cliengo and Landbot's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How do Cliengo and Landbot work together for lead qualification?

Chatbots in Cliengo gather visitor details during real-time chats and push newly qualified contacts straight into email nurturing campaigns in Landbot.

Can changes in marketing status update chat interactions?

Yes, when contacts enter specific workflows or update their profiles in Landbot, you can send targeted follow-up messages using Cliengo.