When booking detail in Omnify, sync it to Cliengo.

When booking details update in Omnify, sync client profile data to Cliengo.

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See all Cliengo + Omnify integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Cliengo Explore Cliengo →

Triggers

New conversation started

Fires when a new chat or conversation begins in Cliengo.

Lead captured in chat

Fires when Cliengo captures a lead during a conversation.

Conversation handed off

Fires when Cliengo escalates a conversation to a human.

Actions

Send a message

Sends a message to a user through Cliengo.

Generate an answer

Asks Cliengo a question against its knowledge base and returns the answer.

Summarize a conversation

Uses Cliengo to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an Cliengo conversation.

Omnify Explore Omnify →

Triggers

New booking made

Fires when a new booking or appointment is made in Omnify.

Booking rescheduled or canceled

Fires when a booking in Omnify is changed or canceled.

New customer

Fires when a new customer books for the first time in Omnify.

Actions

Create a booking

Creates a new booking or appointment in Omnify.

Cancel or reschedule a booking

Cancels or moves a booking in Omnify.

Create or update a customer

Creates or updates a customer record in Omnify.

Add the booking to a calendar

Adds a booking from Omnify to a connected calendar.

Create customer bookings directly from chatbot conversations When a lead is captured in chat by Cliengo, automatically create a booking in Omnify to reserve a consultation slot without agent intervention. See details

Send confirmation messages in chat after new bookings When a new booking is made in Omnify, automatically send a message in Cliengo to confirm appointment details with the visitor. See details

Create customer records when chat support is handed off When a conversation is handed off in Cliengo, automatically create or update a customer record in Omnify to prepare for their upcoming meeting. See details

See all Cliengo + Omnify integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “When booking detail in Omnify, sync it to Cliengo.” between Cliengo and Omnify?

Yes — describe it in the box above and Knit's Integrations Agent researches Cliengo and Omnify's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How do AI chatbots work with online booking systems?

Integrating Cliengo with Omnify allows virtual assistants to engage website leads and immediately book calendar slots or register customer details.

Can a chatbot follow up with users after they book an appointment?

Yes, when a booking is made in Omnify, Cliengo can send a follow-up chat message with confirmation details.