Log activity in CRM when task comments are added

When a comment is added to a client task in Baton, automatically log the activity in ClientSuccess on the customer record.

Try:

See all ClientSuccess + Baton integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

ClientSuccess Explore ClientSuccess →

Triggers

New lead created

Fires when a new lead or contact is created in ClientSuccess.

Deal stage changed

Fires when a deal moves to a new stage in ClientSuccess.

Deal won

Fires when a deal is marked won in ClientSuccess.

Contact updated

Fires when a field on a contact changes in ClientSuccess.

Actions

Create or update contact

Creates or updates a contact in ClientSuccess.

Create deal

Creates a new deal in ClientSuccess.

Update deal stage

Moves a deal to a new stage in ClientSuccess.

Log activity

Logs a call, email, or note against a record in ClientSuccess.

Baton Explore Baton →

Triggers

New task created

Fires when a new task or card is created in Baton.

Task completed

Fires when a task in Baton is marked complete.

Due date approaching

Fires when a task's due date in Baton is coming up.

Comment added

Fires when a comment is added to a task in Baton.

Actions

Create task

Creates a new task in Baton.

Update task

Updates a task's status or assignee in Baton.

Add comment

Posts a comment on a task in Baton.

Move task

Moves a task in Baton to a different board or list.

Generate project tasks when deals are won When a deal is won in ClientSuccess, automatically create a project task in Baton to kick off client onboarding. See details

Update CRM deal stages when project tasks complete When a milestone task is completed in Baton, automatically update the deal stage in ClientSuccess to keep sales reps informed. See details

See all ClientSuccess + Baton integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Log activity in CRM when task comments are added” between ClientSuccess and Baton?

Yes — describe it in the box above and Knit's Integrations Agent researches ClientSuccess and Baton's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Baton and ClientSuccess help sales and delivery teams?

It bridges revenue and fulfillment, automatically converting won deals into project work and keeping sales reps updated on project status.

Can deal changes in ClientSuccess automatically spin up project tasks?

Yes, when a deal is won or changes stages in ClientSuccess, you can instantly create initial project tasks in Baton.