Close SetSmart

Close + SetSmart Integrations

Put Close + SetSmart to work with AI and enterprise-grade automation

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Learn more about Close integrations or talk to a human

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See the kind of workflows teams build with Close and SetSmart below — describe the exact one you want above and the Agent builds it on demand.

Close + SetSmart When a lead is marked unqualified in SetSmart, update the opportunity in Close.
Convert chatbot lead captures into new CRM contacts When a visitor provides contact details during a chat in SetSmart, automatically create or update their contact profile and log the activity in Close. See details
Open deal opportunities after chatbot handoffs When an AI chatbot handoff occurs in SetSmart, automatically create a new sales deal in Close so account executives can take over seamless follow-up. See details
Send personalized AI chatbot messages when deal stages change When a lead moves to a specific deal stage in Close, automatically instruct SetSmart to send a targeted follow-up or answer prospective buyer questions. See details

Browse the full workflow library →

Looking to achieve something else with Close and SetSmart?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Close and SetSmart

Everything Close and SetSmart can do inside a workflow — the triggers that start one and the actions that run when it fires.

Close Explore Close →

Close is a sales-focused customer relationship management system designed for inside sales teams to handle calling, emailing, and deal tracking.

Triggers
New Call Recording

Triggers when a new call recording or voicemail is added to Close.

New Call Transcript

Triggers when a new call or voicemail transcript is added to Close.

New Call

Triggers when a new Call is created or completed.

New Contact in Contact Smart View

Triggers when a new Contact is added to a Contact Smart View.

New Contact

Triggers when a new contact is created.

Published Custom Activity

Triggers when a Custom Activity is published (saved).

Actions
Add Address to Lead

Adds an address to a lead.

Create WhatsApp Message

Creates a new WhatsApp message.

Delete Logged Call

Delete logged call.

Delete Email

Delete an email on a lead.

Delete Email Address From Contact

Deletes a single email address from an existing contact.

Export Activity Report to CSV

Exports an activity overview or an activity comparison report to a CSV file.

SetSmart Explore SetSmart →

SetSmart is an AI-powered assistant tool designed to automate meeting booking and calendar scheduling workflows.

Triggers
AI Switched Off

Triggers when the AI is switched off for a specific lead.

Lead Answered

Triggers when a lead answers to the AI for the first time.

New Resume for Lead

Triggers when an AI resume has been generated for a lead.

Lead Unqualified

Triggers when a lead has been unqualified.

Lead Accepts to Book a Sales Call

Triggers when a lead has accepted to book a sales call.

Lead Qualified

Triggers when a lead has been successfully qualified.

Actions
Add Tag

Add one or multiple tags to a contact.

Set Lead to Booked

Set Lead to Booked Status

Import New Contact

Import a new lead into SetSmart and send him a template message.

Send Template Message to Existing Contact

Sends a Template Message to an existing contact.

Turn Off AI

Turn off AI for a contact.

Update Notes to Existing Contact

Update notes to an existing contact.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Close + SetSmart

Is there a pre-built Close + SetSmart automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Close and SetSmart's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Close or SetSmart connector?

No. The Agent works whether or not Close or SetSmart already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting a chatbot to my CRM benefit my sales team?

Leads gathered by SetSmart are immediately passed to Close as updated contacts or sales opportunities, giving reps rich context without manual data entry.

Can chatbot conversations automatically update existing sales deals?

Yes, when a conversation is handed off or finished in SetSmart, details and interaction logs can automatically update contact profiles or deal stages in Close.

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