Send text confirmation for new client appointments

When a customer makes a new booking in Cloudbeds, automatically send a personalized SMS confirmation from WhatsApp Business to reduce no-shows.

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See all Cloudbeds + WhatsApp Business integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Cloudbeds Explore Cloudbeds →

Triggers

New booking made

Fires when a new booking or appointment is made in Cloudbeds.

Booking rescheduled or canceled

Fires when a booking in Cloudbeds is changed or canceled.

New customer

Fires when a new customer books for the first time in Cloudbeds.

Actions

Create a booking

Creates a new booking or appointment in Cloudbeds.

Cancel or reschedule a booking

Cancels or moves a booking in Cloudbeds.

Create or update a customer

Creates or updates a customer record in Cloudbeds.

Add the booking to a calendar

Adds a booking from Cloudbeds to a connected calendar.

WhatsApp Business Explore WhatsApp Business →

Triggers

New inbound SMS

Fires when a new text message is received in WhatsApp Business.

New call

Fires when a new call comes in or out through WhatsApp Business.

Missed call

Fires when a call is missed in WhatsApp Business.

Call recording ready

Fires when a call recording finishes processing in WhatsApp Business.

Actions

Send an SMS or MMS

Sends a text message through WhatsApp Business.

Place an outbound call

Starts an outbound call via WhatsApp Business.

Create or update a contact

Creates or updates a contact in WhatsApp Business.

Send a voice message

Sends a recorded voice message via WhatsApp Business.

Create customer profiles from incoming phone calls When a new call or text arrives in WhatsApp Business, automatically create or update a customer record in Cloudbeds so scheduling details are ready to go. See details

Notify clients by SMS when appointments are rescheduled or canceled When an appointment status changes in Cloudbeds, send an automated text message from WhatsApp Business so the client is immediately updated. See details

See all Cloudbeds + WhatsApp Business integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send text confirmation for new client appointments” between Cloudbeds and WhatsApp Business?

Yes — describe it in the box above and Knit's Integrations Agent researches Cloudbeds and WhatsApp Business's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can I send text message confirmations when an appointment is booked?

Yes, whenever a client completes a booking in Cloudbeds, an automated SMS notification can be sent via WhatsApp Business instantly.

What happens if a call is missed while managing client schedules?

You can set up a workflow where a missed call in WhatsApp Business creates or updates a customer record in Cloudbeds to follow up and schedule a call back.