Recover abandoned shopping carts with SMS
When a customer leaves items behind in BigCommerce, automatically send a text discount through CloudTalk to encourage them to complete checkout.
See all CloudTalk + BigCommerce integrations or talk to a human
4.9/5 on G2·
Google for Startups Accelerator
How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
CloudTalk Explore CloudTalk →
TriggersFires when a new text message is received in CloudTalk.
Fires when a new call comes in or out through CloudTalk.
Fires when a call is missed in CloudTalk.
Fires when a call recording finishes processing in CloudTalk.
Sends a text message through CloudTalk.
Starts an outbound call via CloudTalk.
Creates or updates a contact in CloudTalk.
Sends a recorded voice message via CloudTalk.
BigCommerce Explore BigCommerce →
TriggersFires when a customer places a new order in BigCommerce.
Fires when an order in BigCommerce is paid, fulfilled, refunded or disputed.
Fires when a new customer account is created in BigCommerce.
Fires when a customer abandons their cart before completing checkout in BigCommerce.
Creates or updates a product or listing in BigCommerce.
Updates an order's status or fulfillment details in BigCommerce.
Sends a custom API request to BigCommerce for actions not covered by a dedicated action.
More CloudTalk + BigCommerce workflows
Welcome new store affiliates via text message
Send an automated text greeting through CloudTalk whenever a new promotional partner is approved in BigCommerce.
See details
Log customer text inquiries into store records
When a buyer sends a message in CloudTalk, execute a custom API request in BigCommerce to store their inquiry history on their customer file.
See details
See all CloudTalk + BigCommerce integrations → · Browse the full workflow library →
Common questions
Can Knit build “Recover abandoned shopping carts with SMS” between CloudTalk and BigCommerce?
Yes — describe it in the box above and Knit's Integrations Agent researches CloudTalk and BigCommerce's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How can integrating BigCommerce with CloudTalk help recover lost store sales?
By automatically sending personalized text messages through CloudTalk when shoppers leave items behind in BigCommerce, you can remind buyers about their cart and offer timely checkout incentives.
Can inbound text responses in CloudTalk update customer records in BigCommerce?
Yes, when buyers send text messages or call through CloudTalk, you can send custom requests to log those inquiries directly against their store account in BigCommerce.