Send SMS updates from team channel messages

When a message is posted in a broadcast channel in Communi App, automatically send an SMS to relevant clients using WhatsApp Business.

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See all Communi App + WhatsApp Business integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Communi App Explore Communi App →

Triggers

New message posted

Fires when a new message is posted to a channel in Communi App.

New channel created

Fires when a new channel is created in Communi App.

Mentioned in a message

Fires when your team or a keyword is mentioned in Communi App.

New file shared

Fires when a new file is shared in Communi App.

Actions

Send channel message

Posts a message to a channel in Communi App.

Send direct message

Sends a direct message to a specific person in Communi App.

Add reaction

Reacts to a message in Communi App.

Invite user to channel

Adds a user to a channel in Communi App.

WhatsApp Business Explore WhatsApp Business →

Triggers

New inbound SMS

Fires when a new text message is received in WhatsApp Business.

New call

Fires when a new call comes in or out through WhatsApp Business.

Missed call

Fires when a call is missed in WhatsApp Business.

Call recording ready

Fires when a call recording finishes processing in WhatsApp Business.

Actions

Send an SMS or MMS

Sends a text message through WhatsApp Business.

Place an outbound call

Starts an outbound call via WhatsApp Business.

Create or update a contact

Creates or updates a contact in WhatsApp Business.

Send a voice message

Sends a recorded voice message via WhatsApp Business.

Post missed call alerts to support channels When a missed call occurs in WhatsApp Business, automatically send a channel message in Communi App with caller details so someone can follow up immediately. See details

Share call recordings in discussion channels When a call recording is ready in WhatsApp Business, automatically send a direct message in Communi App containing the audio recording link for easy team review. See details

See all Communi App + WhatsApp Business integrations → · Browse the full workflow library →

Enterprise-grade security

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FAQ

Common questions

Can Knit build “Send SMS updates from team channel messages” between Communi App and WhatsApp Business?

Yes — describe it in the box above and Knit's Integrations Agent researches Communi App and WhatsApp Business's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does integrating Communi App with WhatsApp Business help customer communication?

It brings incoming texts and missed calls from WhatsApp Business straight into Communi App channels, so your team can respond instantly or review call recordings together.

Can team members send SMS messages to clients directly from Communi App?

Yes, messages posted in specific Communi App channels can automatically initiate outbound SMS or MMS messages through WhatsApp Business.