Community + Twilio Integrations, Built by an AI Agent
Put Community + Twilio to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Community and Twilio
See the kind of workflows teams build with Community and Twilio below — describe the exact one you want above and the Agent builds it on demand.
Community + Twilio
When a member status changes in Community, trigger an SMS notification via Twilio.
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Forward missed call alerts via backup text messages
When a missed call occurs in Community, automatically send an SMS from Twilio to notify team members or confirm receipt with the caller.
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Sync contact records across business communications channels
When a new inbound SMS is received in Twilio, automatically create or update a contact profile in Community to keep customer address books identical.
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Send secondary voice messages after completed recordings
When a call recording is ready in Community, automatically send a voice message in Twilio to follow up on secondary service lines.
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Browse the full workflow library →
Looking to achieve something else with Community and Twilio?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Community and Twilio
Everything Community and Twilio can do inside a workflow — the triggers that start one and the actions that run when it fires.
Community Explore Community →
Community is a direct text messaging platform that enables brands, creators, and public figures to communicate with audience members via SMS.
TriggersTriggers when we receive a message from a member
Triggers when a member changes state to "live", "opted out", "blocked", or "deleted".
Triggers when members respond to a term
Adds a member to a certain community.
Add Member to a Community via Phone Number
Creates a new Community
Create New Member
Removes a member from a certain community.
Remove a Member From a Community via Phone Number
Twilio Explore Twilio →
Twilio is a cloud communications platform that provides APIs for sending text messages, making voice calls, and handling messaging.
TriggersTriggers when you add a new phone number.
Triggers when a call is finished on your Twilio number.
Triggers when a new recording is available on your account.
Triggers when an SMS is sent to your Twilio number.
Triggers when a new transcription is available on your account.
Triggers when a WhatsApp message is sent to your Twilio number.
Call a number or numbers and say a message.
Send a WhatsApp message to one or more recipients.
Send a SMS to a number or numbers.
This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
2Chat
2Chat is a messaging integration platform that enables e-commerce brands to connect WhatsApp accounts to business systems for automated customer support.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
8x8
8x8 is a cloud communications platform providing voice calling, video conferencing, team messaging, and contact center capabilities.
Abby Connect
Abby Connect is a virtual receptionist and answering service that manages incoming customer phone calls and live website chats.
Adversus Dialer
Adversus Dialer is a cloud-based predictive dialer and contact center platform designed to automate outbound telemarketing calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
2Chat
2Chat is a messaging integration platform that enables e-commerce brands to connect WhatsApp accounts to business systems for automated customer support.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
8x8
8x8 is a cloud communications platform providing voice calling, video conferencing, team messaging, and contact center capabilities.
Abby Connect
Abby Connect is a virtual receptionist and answering service that manages incoming customer phone calls and live website chats.
Adversus Dialer
Adversus Dialer is a cloud-based predictive dialer and contact center platform designed to automate outbound telemarketing calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Community + Twilio
Is there a pre-built Community + Twilio automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Community and Twilio's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Community or Twilio connector?
No. The Agent works whether or not Community or Twilio already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why connect two different phone and SMS platforms?
Linking Community with Twilio lets teams bridge separate communication systems, cross-notify staff about missed calls, and keep contact records consistent across carriers.
Can I automatically send texts from one platform when calls are missed on another?
Yes, a missed call detected in Community can immediately instruct Twilio to dispatch an automated text reply.