Update chatbot tickets when tasks are resolved

When a resolution task is completed in Todoist, generate a conversation summary and notification in Comu to close out the chat.

Try:

See all Comu + Todoist integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Comu Explore Comu →

Triggers

New conversation started

Fires when a new chat or conversation begins in Comu.

Lead captured in chat

Fires when Comu captures a lead during a conversation.

Conversation handed off

Fires when Comu escalates a conversation to a human.

Actions

Send a message

Sends a message to a user through Comu.

Generate an answer

Asks Comu a question against its knowledge base and returns the answer.

Summarize a conversation

Uses Comu to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an Comu conversation.

Todoist Explore Todoist →

Triggers

New task created

Fires when a new task, job or item is created in Todoist.

Task completed

Fires when a task in Todoist is marked complete.

Due date approaching

Fires when a task's due date in Todoist is coming up.

Status changed

Fires when a task, job or project changes status in Todoist.

Actions

Create task

Creates a new task, job or item in Todoist.

Update task

Updates a task's status or assignee in Todoist.

Add comment

Posts a comment on a task in Todoist.

Assign task

Assigns a task in Todoist to a team member.

Create project tasks from chatbot handoffs When a customer requests support escalation in Comu, automatically create a task in Todoist containing the conversation details. See details

Add chat summaries as comments on existing tasks When a new conversation starts regarding an open issue in Comu, automatically post a summarized transcript as a comment on the task in Todoist. See details

See all Comu + Todoist integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Update chatbot tickets when tasks are resolved” between Comu and Todoist?

Yes — describe it in the box above and Knit's Integrations Agent researches Comu and Todoist's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

What is the benefit of integrating Comu with Todoist?

It bridges live chatbot conversations with project execution, ensuring customer feature requests or issues quickly become tracked tasks.

Can task status updates inform chatbot conversations?

Yes, when project tasks are updated or completed in Todoist, automated summary messages can be sent through Comu.