Add task notes when document signature is declined

When an envelope is declined in Concord CLM, automatically add a comment to the task in Jira Software Cloud so the team can follow up.

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See all Concord CLM + Jira Software Cloud integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Concord CLM Explore Concord CLM →

Triggers

Envelope sent

Fires when a document is sent for signature in Concord CLM.

Envelope signed

Fires when all parties have signed a document in Concord CLM.

Envelope declined

Fires when a signer declines to sign in Concord CLM.

Envelope voided

Fires when a pending envelope in Concord CLM is voided.

Actions

Send envelope for signature

Sends a document out for signature via Concord CLM.

Void envelope

Voids a pending envelope in Concord CLM.

Get envelope status

Checks a document's signing status in Concord CLM.

Create template

Creates a reusable signing template in Concord CLM.

Jira Software Cloud Explore Jira Software Cloud →

Triggers

New task created

Fires when a new task, job or item is created in Jira Software Cloud.

Task completed

Fires when a task in Jira Software Cloud is marked complete.

Due date approaching

Fires when a task's due date in Jira Software Cloud is coming up.

Status changed

Fires when a task, job or project changes status in Jira Software Cloud.

Actions

Create task

Creates a new task, job or item in Jira Software Cloud.

Update task

Updates a task's status or assignee in Jira Software Cloud.

Add comment

Posts a comment on a task in Jira Software Cloud.

Assign task

Assigns a task in Jira Software Cloud to a team member.

Send envelopes for signature upon task completion When a contract review task is completed in Jira Software Cloud, automatically send an envelope for signature in Concord CLM to the client. See details

Move project tasks when envelopes are fully signed When an envelope is signed in Concord CLM, automatically move the corresponding project task in Jira Software Cloud to the next stage. See details

See all Concord CLM + Jira Software Cloud integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Add task notes when document signature is declined” between Concord CLM and Jira Software Cloud?

Yes — describe it in the box above and Knit's Integrations Agent researches Concord CLM and Jira Software Cloud's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why integrate Jira Software Cloud with Concord CLM?

It ensures project workflows proceed smoothly without waiting on manual document dispatch, automatically linking contract status directly to project tasks.

Can signature events automatically update project tasks?

Yes, when an envelope is signed or declined in Concord CLM, you can automatically update task statuses or add explanatory comments in Jira Software Cloud.