Add new CRM leads to email marketing lists

When a new lead is created in ServiceTitan, automatically add them as a subscriber to a designated list in Createsend.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Createsend Explore Createsend →

Triggers

New subscriber added

Fires when a new subscriber is added in Createsend.

Subscriber unsubscribed

Fires when a contact unsubscribes in Createsend.

Email opened or clicked

Fires when a subscriber opens or clicks a campaign in Createsend.

Actions

Add or update a subscriber

Creates or updates a subscriber in Createsend.

Unsubscribe a contact

Unsubscribes a contact in Createsend.

Add a subscriber to a list

Adds a subscriber to a list or segment in Createsend.

Send a transactional email

Sends a one-off transactional email via Createsend.

ServiceTitan Explore ServiceTitan →

Triggers

New lead created

Fires when a new lead or contact is created in ServiceTitan.

Deal stage changed

Fires when a deal moves to a new stage in ServiceTitan.

Deal won

Fires when a deal is marked won in ServiceTitan.

Contact updated

Fires when a field on a contact changes in ServiceTitan.

Actions

Create or update contact

Creates or updates a contact in ServiceTitan.

Create deal

Creates a new deal in ServiceTitan.

Update deal stage

Moves a deal to a new stage in ServiceTitan.

Log activity

Logs a call, email, or note against a record in ServiceTitan.

Create CRM contacts from email subscribers When a new subscriber is added in Createsend, automatically create a matching contact record in ServiceTitan. See details

Send transactional emails on closed deals When a deal is marked won in ServiceTitan, automatically send a transactional confirmation email to the client using Createsend. See details

See all Createsend + ServiceTitan integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Add new CRM leads to email marketing lists” between Createsend and ServiceTitan?

Yes — describe it in the box above and Knit's Integrations Agent researches Createsend and ServiceTitan's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does syncing ServiceTitan and Createsend improve lead tracking?

New subscribers or email interactions in Createsend automatically create or update records in ServiceTitan, providing sales teams with clear engagement context.

Can deal stage updates trigger targeted emails?

Yes, changing a deal stage or closing a deal in ServiceTitan can automatically add subscribers to specific lists or send transactional emails through Createsend.