Custify + Twilio Integrations, Built by an AI Agent
Put Custify + Twilio to work with AI and enterprise-grade automation
4.9/5 on G2·
Google for Startups Accelerator
Workflows you can build between Custify and Twilio
See the kind of workflows teams build with Custify and Twilio below — describe the exact one you want above and the Agent builds it on demand.
Custify + Twilio
When a person leaves a segment in Custify, send an automated SMS alert via Twilio.
See details
Send text alerts when key metric thresholds are crossed
When a critical performance metric crosses a set limit in Custify, automatically send an SMS alert to executives via Twilio.
See details
Notify team leads via SMS when scheduled reports are ready
When a scheduled executive summary is ready in Custify, send a text notification through Twilio with immediate access details.
See details
Alert analytics teams to high phone activity
When a missed call comes into Twilio, automatically send an alert to Custify so managers can monitor customer response times.
See details
Browse the full workflow library →
Looking to achieve something else with Custify and Twilio?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Custify and Twilio
Everything Custify and Twilio can do inside a workflow — the triggers that start one and the actions that run when it fires.
Custify Explore Custify →
A customer success software built for SaaS companies to monitor product adoption, customer health, and churn risk.
TriggersTriggers when a company enters the defined segment.
Triggers when company leaves the defined segment.
Triggers when a person enters the defined segment.
Triggers when a person leaves the defined segment.
Triggers when a person enters the selected playbook step.
Triggers when a company enters the selected playbook step.
Create a company
Send a new CSAT score for an existing person matched on user_id or email
Send a new event for an existing person and/or, matched on user_id or email for people and company_id for companies.
Link a person to a company.
Create a note
Send a new NPS for an existing person matched on user_id or email
Twilio Explore Twilio →
Twilio is a cloud communications platform that provides APIs for sending text messages, making voice calls, and handling messaging.
TriggersTriggers when you add a new phone number.
Triggers when a call is finished on your Twilio number.
Triggers when a new recording is available on your account.
Triggers when an SMS is sent to your Twilio number.
Triggers when a new transcription is available on your account.
Triggers when a WhatsApp message is sent to your Twilio number.
Call a number or numbers and say a message.
Send a WhatsApp message to one or more recipients.
Send a SMS to a number or numbers.
This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
Other Analytics & BI apps on Knit
Explore more Analytics & BI integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
360 Application Service
A business analytics dashboard tool that visualizes performance metrics and aggregates operational data for reporting.
Access FastTrack360
A recruitment software platform providing operational analytics, business intelligence, and payroll reporting for staffing agencies.
Atlas
Atlas is a business intelligence platform designed to aggregate organizational data and generate visual performance dashboards.
Auryc
Auryc is a digital analytics platform that provides session replay, heatmaps, and customer behavior insights for web and mobile applications.
Baremetrics
A subscription analytics platform that provides financial dashboards, recurring revenue metrics, and customer churn analysis.
Boloo
Boloo is an e-commerce management and analytics platform designed for sellers operating on online marketplaces like Bol.com and Amazon.
Brieferr
Brieferr is a data reporting and analytics platform that consolidates business metrics into automated summaries and insights for teams.
BuzzBoard Ignite
BuzzBoard Ignite is analytics & BI software.
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
2Chat
2Chat is a messaging integration platform that enables e-commerce brands to connect WhatsApp accounts to business systems for automated customer support.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
8x8
8x8 is a cloud communications platform providing voice calling, video conferencing, team messaging, and contact center capabilities.
Abby Connect
Abby Connect is a virtual receptionist and answering service that manages incoming customer phone calls and live website chats.
Adversus Dialer
Adversus Dialer is a cloud-based predictive dialer and contact center platform designed to automate outbound telemarketing calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Custify + Twilio
Is there a pre-built Custify + Twilio automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Custify and Twilio's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Custify or Twilio connector?
No. The Agent works whether or not Custify or Twilio already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can I receive an SMS notification when a key KPI reaches a critical level?
Yes, when a metric threshold is crossed in Custify, Twilio can instantly send an SMS alert to key stakeholders.
Is it possible to prompt dashboard updates from incoming calls or texts?
You can set up workflows where receiving a specific inbound text in Twilio prompts an immediate dashboard refresh in Custify.