Publish posts when user feedback is updated

When a submission form is approved or updated in Customer Fields, automatically schedule a social media post showcasing the content in Facebook Pages.

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See all Customer Fields + Facebook Pages integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Customer Fields Explore Customer Fields →

Triggers

New form response

Fires when a form is submitted in Customer Fields.

Survey completed

Fires when a respondent finishes a survey in Customer Fields.

Response updated

Fires when an existing response is edited in Customer Fields.

Actions

Create or update form

Creates or updates a form or survey in Customer Fields.

Retrieve a response

Looks up a specific form response in Customer Fields.

Add a respondent

Adds a respondent or contact to a form in Customer Fields.

Facebook Pages Explore Facebook Pages →

Triggers

New post published

Fires when a post goes live from Facebook Pages.

New mention or comment

Fires when your brand is mentioned or a post gets a comment in Facebook Pages.

New tracked post found

Fires when Facebook Pages finds a new post, mention or creator matching what you track.

Actions

Create or schedule a post

Creates a post in Facebook Pages or adds it to the schedule.

Reply to a comment

Posts a reply to a comment in Facebook Pages.

Add to a list

Adds a creator, account or post to a list or campaign in Facebook Pages.

Queue survey testimonials as social posts When a positive customer survey is submitted in Customer Fields, automatically add the testimonial text to your post queue in Facebook Pages. See details

Reply to social media comments with feedback forms When a user leaves a comment on Facebook Pages, automatically send a reply inviting them to fill out a survey form in Customer Fields. See details

See all Customer Fields + Facebook Pages integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Publish posts when user feedback is updated” between Customer Fields and Facebook Pages?

Yes — describe it in the box above and Knit's Integrations Agent researches Customer Fields and Facebook Pages's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Customer Fields to Facebook Pages streamline content creation?

You can collect testimonials, survey quotes, or submission ideas through Customer Fields and automatically queue them up as social posts in Facebook Pages.

Can social media activity lead to survey updates?

Yes, receiving new mentions or comments on Facebook Pages can add new respondents or update forms in Customer Fields.