Customer.guru + Gist Integrations
Put Customer.guru + Gist to work with AI and enterprise-grade automation
Learn more about Customer.guru integrations or talk to a human
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Workflows you can build between Customer.guru and Gist
See the kind of workflows teams build with Customer.guru and Gist below — describe the exact one you want above and the Agent builds it on demand.
Customer.guru + Gist
When a new contact is created in Gist, send an NPS feedback survey via Customer.guru.
Generate support tickets from form responses
When a customer submits a web form in Customer.guru, automatically create a detailed support ticket in Gist for team review.
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Add respondents to follow-up surveys when tickets close
When a ticket status is updated to resolved in Gist, add the customer as a respondent in Customer.guru to send a satisfaction survey.
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Attach survey updates as comments on open tickets
When a customer updates an existing survey response in Customer.guru, automatically post the new feedback as a comment on their ticket in Gist.
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Browse the full workflow library →
Looking to achieve something else with Customer.guru and Gist?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Customer.guru and Gist
Everything Customer.guru and Gist can do inside a workflow — the triggers that start one and the actions that run when it fires.
Customer.guru Explore Customer.guru →
Customer.guru is a customer feedback management platform that collects and analyzes Net Promoter Score survey responses.
TriggersTriggers when a new rating is created.
Schedules a new survey.
Gist Explore Gist →
An all-in-one customer messaging platform offering live chat, ticketing support, email marketing, and knowledge base features.
TriggersTriggers when a contact is subscribed to a campaign.
Triggers when you add a new contact.
Triggers when a specific tag gets added to a contact.
Triggers when a contact performs an event.
Triggers when a contact is unsubscribed from a campaign.
Triggers when a specific tag gets removed from a contact.
Apply a tag to an existing contact.
Creates a new Contact or updates an existing one.
Removes a tag from an existing contact.
Subscribes a contact to a specific campaign.
Unsubscribes a contact from a specific campaign.
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Agolix
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Alchemer
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Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Algomo
Algomo is an AI-powered customer support platform that automates customer service inquiries through intelligent chatbots and ticketing integrations.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
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Answering Service Care
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ArtiBot.ai
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Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
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BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Customer.guru + Gist
Is there a pre-built Customer.guru + Gist automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Customer.guru and Gist's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Customer.guru or Gist connector?
No. The Agent works whether or not Customer.guru or Gist already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How are survey responses transferred into support tickets?
Submitting a completed survey in Customer.guru automatically creates a new ticket in Gist containing all the respondent's answers.
Can ticket updates prompt custom survey distributions?
When a ticket status changes in Gist, you can automatically add the customer as a respondent in Customer.guru to collect feedback.