Auto-reply to social media comments with AI answers

When a new comment is posted on SocialBee, generate an answer using CustomGPT.ai and automatically post the reply back to the user.

Try:

See all CustomGPT.ai + SocialBee integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

CustomGPT.ai Explore CustomGPT.ai →

Triggers

New conversation started

Fires when a new chat or conversation begins in CustomGPT.ai.

Lead captured in chat

Fires when CustomGPT.ai captures a lead during a conversation.

Conversation handed off

Fires when CustomGPT.ai escalates a conversation to a human.

Actions

Send a message

Sends a message to a user through CustomGPT.ai.

Generate an answer

Asks CustomGPT.ai a question against its knowledge base and returns the answer.

Summarize a conversation

Uses CustomGPT.ai to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an CustomGPT.ai conversation.

SocialBee Explore SocialBee →

Triggers

New post published

Fires when a post goes live from SocialBee.

New mention or comment

Fires when your brand is mentioned or a post gets a comment in SocialBee.

New tracked post found

Fires when SocialBee finds a new post, mention or creator matching what you track.

Actions

Create or schedule a post

Creates a post in SocialBee or adds it to the schedule.

Reply to a comment

Posts a reply to a comment in SocialBee.

Add to a list

Adds a creator, account or post to a list or campaign in SocialBee.

Schedule social posts when leads are captured in chat When a chatbot captures a high-intent lead in CustomGPT.ai, automatically schedule a targeted promotional post in SocialBee. See details

Alert chat support when a social post fails to publish When a post fails to publish in SocialBee, automatically send a message or start a conversation in CustomGPT.ai to alert social managers. See details

See all CustomGPT.ai + SocialBee integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Auto-reply to social media comments with AI answers” between CustomGPT.ai and SocialBee?

Yes — describe it in the box above and Knit's Integrations Agent researches CustomGPT.ai and SocialBee's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can AI chatbots automatically respond to social media comments?

Yes, when a new comment or mention occurs in SocialBee, CustomGPT.ai can generate an answer and post a reply.

How does this integration handle chat leads captured on social media?

When a conversation or lead is captured in CustomGPT.ai, you can automatically queue social posts or send follow-up messages in SocialBee.