Darwin AI Kommo

Darwin AI + Kommo Integrations, Built by an AI Agent

Put Darwin AI + Kommo to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Darwin AI and Kommo below — describe the exact one you want above and the Agent builds it on demand.

Darwin AI + Kommo When a session is analyzed in Darwin AI, record session findings in Kommo CRM. See details
Open onboarding support tickets for newly closed deals When a deal is won in Kommo, automatically create a ticket in Darwin AI so support engineers can initiate customer onboarding. See details
Log activity in CRM when customer tickets are created When a new ticket is created in Darwin AI, automatically log activity in Kommo so account managers stay informed of open customer issues. See details
Update deal stages when critical support SLAs are breached If an SLA is breached in Darwin AI, automatically update the deal stage in Kommo to alert sales leaders of potential account risks. See details

Browse the full workflow library →

Looking to achieve something else with Darwin AI and Kommo?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Darwin AI and Kommo

Everything Darwin AI and Kommo can do inside a workflow — the triggers that start one and the actions that run when it fires.

Darwin AI Explore Darwin AI →

Darwin AI is an artificial intelligence customer service platform that automates support ticket resolution and assists customer support teams.

Triggers
Session Analyzed

Triggers when a session is analyzed.

Session Closed

Triggers when a session is closed.

Session Closed Unforwarded

Triggers when a session is closed and unforwarded.

Session Forwarded

Triggers when a session is forwarded to another agent.

Session Forwarded Escalated

Triggers when a session is forwarded and escalated to another agent.

Session Forwarded Qualified

Triggers when a session is forwarded to another agent.

Actions
Send Outbound Message

Sends an outbound message to Darwin.

Kommo Explore Kommo →

Kommo is a messenger-based customer relationship management platform designed to manage sales pipelines across messaging channels.

Triggers
New Company

Triggers when a new company is created.

New Contact

Triggers when a new contact is created.

New Lead

Triggers when a new lead is created.

New Task

Triggers when a new task is created.

Task Deleted

Triggers when a task is deleted.

Lead Responsible User Changed

Triggers when lead responsible user is changed.

Actions
Create Company

Creates a new company.

Update Company

Updates a company.

Create Contact

Creates a new contact.

Update Contact

Updates a contact.

Create Lead

Creates a new lead.

Create Lead With Contact

Creates a new lead with contact.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Darwin AI + Kommo

Is there a pre-built Darwin AI + Kommo automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Darwin AI and Kommo's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Darwin AI or Kommo connector?

No. The Agent works whether or not Darwin AI or Kommo already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

What business advantages come from linking Kommo and Darwin AI?

It breaks down silos between sales and support, giving account managers visibility into tickets and allowing closed sales to trigger onboarding workflows.

Can closing a deal automatically generate a ticket for customer success?

Yes, marking a deal as won in Kommo can automatically generate a ticket in Darwin AI for implementation support.

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