Send customer feedback surveys on closed deals

When a deal is marked won in Darwin CX, automatically add the customer as a respondent in Outgrow to gather post-sale feedback.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Darwin CX Explore Darwin CX →

Triggers

New contact or lead

Fires when a new contact or lead is added to Darwin CX.

Contact updated

Fires when a field on a contact changes in Darwin CX.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in Darwin CX.

Deal won

Fires when a deal is marked won in Darwin CX.

Actions

Create or update contact

Creates or updates a contact in Darwin CX.

Create deal

Creates a new deal in Darwin CX.

Update record stage

Moves a deal or record to a new stage in Darwin CX.

Log activity

Logs a call, email, or note against a record in Darwin CX.

Outgrow Explore Outgrow →

Triggers

New form response

Fires when a form is submitted in Outgrow.

Survey completed

Fires when a respondent finishes a survey in Outgrow.

Response updated

Fires when an existing response is edited in Outgrow.

Actions

Create or update form

Creates or updates a form or survey in Outgrow.

Retrieve a response

Looks up a specific form response in Outgrow.

Add a respondent

Adds a respondent or contact to a form in Outgrow.

Convert form responses into CRM contacts When a prospect submits a new form response in Outgrow, automatically create or update their contact profile in Darwin CX. See details

Log survey feedback directly to CRM activity logs When a customer completes a survey in Outgrow, automatically log the activity under their profile in Darwin CX so reps see customer sentiment. See details

See all Darwin CX + Outgrow integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send customer feedback surveys on closed deals” between Darwin CX and Outgrow?

Yes — describe it in the box above and Knit's Integrations Agent researches Darwin CX and Outgrow's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can form submissions automatically create deals in Darwin CX?

Yes, inbound responses from Outgrow can instantly generate new lead records or deals in Darwin CX without manual data entry.

Can I send survey invitations based on deal updates in Darwin CX?

Yes, when a deal is won or updated in Darwin CX, you can automatically add the contact as a respondent in Outgrow to collect feedback.